Jenny Cusano-Smith Email & Phone Number

Lake Mary, FL, US

Heathrow, Florida, United States

Heathrow, Florida, United States

▫ Achieved 109% for FY24▫ Maintain and develop team towards team and individuals goals ▫ Co-Lead Global Renewal Enablement Initiatives - RenewIt Lives | Role Plays | Product Campaigns▫ Lead AMS Winback & Risk Mitigation Team▫ Talent Development & Rep Mentorship Programs▫ Establish and nurture existing customer relationships and partner relationships▫.

Heathrow, Florida, United States

• Provide renewal account manager services overseeing the California Large Enterprise Territory
• Team Lead – California Large Enterprise Territory – organize team meetings, one on ones, review pipeline, quota achievement and goals.
• Meet or exceed Individual/Team Sales Quota – Quarterly/Annually
• Facilitate Business Review Calls to assess customer experience, current usage of Veritas products, updates/changes to current IT environment and identify growth opportunities.
• Collaborate with Internal Veritas Departments for product use accuracy, support and new sales opportunities.
• Engage and organize meetings with Veritas Partners and Distributors.

Heathrow

• Process & Policy communications for America’s Renewal organization.
• Facilitate and enable organizational best practices to America’s West District teams through weekly meetings and trainings.
• Monitor/Report/Present weekly, quarterly, half and full year Forecast for West District America teams. Identifying decreased pipeline or gaps to plan, help to de-Risk end of Quarter high value orders, assist with.
• Create and manage weekly Newsletter communications globally.
• Global strategy meetings to create and enable Policy communications.

Heathrow, Florida

• Retention-Renewal Account Manager for HEDG Public Sector - Healthcare, Education and Government for East Central Territory - DC, VA, MD, DE, FL, OH, TN, KY
• Team Lead - April 2016 - January 2018 - Forecast to Plan for team and individual team members, Identify gaps to plan with in current quarter, facilitate team meetings, collaborate with Lead peers and team.
• Managed Renewal Opportunities in Healthcare Central Region and HEDG East Central. Top accounts include: Ascension Health, Cerner, Texas Children's Hospital, Bon Secours, Sentara, INOVA Health, Baptist Health
• Project manage large renewal installment agreements, assist in facilitating communications between Field team, Engineers and Product Specialists, Partnerships and End User.
• Manage Dell Partner PO Portal.
• Government-State Contracts - GSA

Orlando, Florida Area

• Initiate and facilitate communications with vendors for start-up pediatric practice with core focus on family interaction and customer service. Directly working with the practice physician to ensure American Academy of.
• Weekly meeting with physician to discuss time-line for the practice start-up.
• Creative solutions planning for patient/family interactions with physician.
• Practice branding
• Source vendors and obtain contracts and/or quotes for office location start up; i.e. Internet/wireless, phones, office products & furniture, human resources, pay roll & taxes, website, marketing, etc

Lake Mary, FL

• Educating and providing Compounding Pharmacy solutions for doctors and their patients in such specialties as: Bioidentical Hormone Replacement Therapy (BHRT), Anti-Aging, Women's Health, Men's Health, Urology.
• Manage clientele base with goals to increase prescriptions and order quantities.
• Provide educational solutions for use of compounding pharmaceuticals.
• Create and manage social media coverage for increased exposure, marketing and company branding.
• Develop client satisfaction campaigns and surveys.
• Manage company branding and marketing through social media, advertising and promotions.

Orlando, Florida Area

• Assist clients with PracticeDock to effectively and creatively market their business on LocateADoc.com.
• Provide a high level of customer satisfaction.
• Conduct training and quarterly reviews with clients to ensure they receive an ROI - Return on Investment.
• Company trainer for new hires.
• Generate added revenue from additional products.
• Maintain up-to-date product knowledge.

Bachelor Of Arts, Psychology

A.A., Psychology

Education record