Jenny Devaughn Email & Phone Number

Roseland, New Jersey, Us

• Work closely with executives to develop communication strategies for an inclusive global workforce of 64,000 associates (employees) who serve over 1.1 million clients in over 140 countries• Lead the high-performing internal communications team to deliver results and reach their career goals• Promote the progress of the Generative AI Now (GAIN) Office (formerly the Transformation Office) to drive desired KPIs and outcomes• Approach goals with a growth mindset, encourage different perspectives, meet deadlines, adapt quickly, prioritize resources and drive results in an agile, fast-paced environment• Partner with the HR, Implementation, Investor Relations, Legal, Marketing, Media, Public Relations, Product, Sales, Service and Technology, Security, Strategy and Sales teams on their communication plans as needed• Measure the effectiveness of deliverables to improve our content management framework, two-way dialogue, channel strategies, translations, and storytelling techniques from metrics and quarterly analytics • Oversee our team's budget, schedule, content strategy, and digital resources to produce live in-person, hybrid and virtual global town halls, leadership meetings, webcasts, blogs, portal stories, videos, presentations, scripts, displays, podcasts, associate (employee) recognition, product launches, campaigns, emails, and notifications• Network with global communicators to learn best practices, ask for input, provide guidance, and share updates• Research innovative trends in consumer and product marketing for internal communications• Serve as a member of the Human Resources Leadership Team (HRLT), Women in Leadership (WIL) communications team and the Executive Sponsor of ADP Toastmasters Clubs • Collaborate with a team to create memorable and engaging internal communications for the President and CEO and the Executive Committee (XCOM) to reinforce our strategy, ensure a client-centric approach and enhance the associate experience to drive results

Roseland, New Jersey, Us

• Reported to Debbie Dyson, President, National Account Services who serves on the Executive Committee and reports to the CEO• Worked closely with Global Business Transformation stakeholders and the business process innovation (BPI) leaders, including Client Experience, Enterprise Learning, Global Business Solutions, and Tools & Technology teams to drive and support communication plans• Championed enterprise vision and value proposition to serve as a foundation for associate (employee) and leadership messages• Assessed organizational readiness to align leaders, engage stakeholders, and identify barriers to effectively drive communication outcomes throughout the organization• Led national communication strategy for OneADP locations: Augusta, El Paso, Orlando, Norfolk, and Tempe to produce creative communications to capture and maintain the attention of our associates (employees)• Managed metrics using PoliteMail for our OneADP communication team, which is integrated with Outlook to track adoption, utilization, and proficiency of communication vehicles• Created compelling and cohesive communications that appeal to a multi-generational global workforce, including multi-media deliverables: leader blogs, videos, photos, town halls, digital displays, desk drops, intranet posts/pages, email, social media campaigns, internal events, and presentations• Leveraged all communication channels to drive awareness, promote education and encourage transformation, both externally and internally• Partnered with business unit and functional communication leaders to share best-in-class practices and support three-year long term enterprise goals• Supported internal videos featuring Carlos Rodriguez, CEO, and Debbie Dyson, President, National Account Services

Roseland, New Jersey, Us

• Promoted ADP's strategy, vision, and goals to inspire over 55,000 ADP associates (employees) worldwide• Responsible for managing a progressive, integrated internal communications strategy to drive consistent and integrated messaging across ADP globally• Set clear goals for the internal communications team and developed new capabilities• Monitored metrics to evaluate the success of associate engagement strategies and corporate initiatives• Collaborated with the Chief Human Resources Officer (CHRO) and Human Resources Leadership Team (HRLT) to promote associate (employee) engagement and enterprise-wide initiatives• Partnered with senior executives and their internal communication teams on global engagement strategies as a trusted business advisor• Aided in creating the messaging around our commitment enhancing two-way communication as a critical path to increasing our overall associate (employee) engagement• Provided strategic direction for company initiatives and significant company-wide events such as global town halls, leadership blogs, and videos• Supported external communication efforts of business unit, function and marketing teams, including delivering social media/brand presentations and training sessions• Partnered with IT and HR to enhance the ADP Associate Portal (intranet) experience and encouraged the adoption of ADPworks (Jive) collaboration platform• Oversaw the editorial calendar for Associate Portal news and videos

Roseland, New Jersey, Us

• Expanded ADP’s global recruiting capabilities by anticipating and leveraging emerging digital, social media, communication, marketing, and analytical technologies, while partnering with a variety of internal leaders to ensure a cohesive, visible, and more effective employment brand • Cultivated mutually beneficial relationships within ADP across the globe: business unit leaders, management, associates, and stakeholders, including the Human Resources Leadership Team (HRLT)• Supported and enhanced one-to-many and one-to-one communication on ADP Careers social media platforms and within ADPworks (internal collaboration platform), which increased overall associate engagement• Consistently created content and digital assets that influenced broader opportunities, supported brand guidelines, highlighted thought leadership, and reinforced key ADP values/messages• Contributed to an internal individual ADP Leader Blog and to the ADP @ Work external blog• Supported the internal 2015 ADP Global HR Summit that was held in Prague, Czech Republic as a Communications/Social Media team member and led two breakout sessions on social media• Lead the internal Global Talent Acquisition Communication Project (monthly/quarterly newsletter, SharePoint site, All-Hands Call, Rewards & Recognition) as its sponsor• Supported the global "HR Driving HCM" initiatives as a member of the Social Media team and Readiness Lead on the Talent Acquisition Optimization (TAO) Brand Ambassadors calls• Delivered presentations on talent attraction, brand and social media strategies for HR prospects and clients at ADP Talent Solutions and CEB Luncheons in Irvine, San Francisco, and San Jose, CA and internal webinars on building a professional brand

Roseland, New Jersey, Us

• Managed ADP’s global sourcing strategy and team to build a talent pipeline by engaging with both passive and active candidates through digital and social media platforms • Supported ADP’s global talent acquisition strategy and priorities, to include employer brand, source and market research, external talent pipeline development and communication, tools and technology across all business units and functions (Sales, Service, Technology, University, and Military)• Strengthened the foundation of ADP’s Employment Brand by promoting the employer value position (EVP) on digital and social media outlets• Ensured measurable outcomes of branding campaigns, talent community/sourcing strategies, and other employment branding initiatives• Developed and piloted innovative employment branding strategies and tactics with budget constraints• Globalized the collaboration of this function with internal communications, marketing, talent acquisition, human resources, and business unit leaders• Supported Corporate Social Responsibility (CSR) ad Diversity & Inclusion partnerships through ADP Careers social media platforms• Joined Corporate Social Responsibility (CSR) Task Force calls as an ADP Global Social Media Governance Team Member• Completed Senior Management Development Program (SMDP) and leadership training and earned a 'Graduate of Distinction' award• Supported the Diversity & Inclusion Summit with Communications/Social Media expertise and served as a Panel Moderator at the event• Delivered presentations on employer brand, communications, HR and social media strategies at ADP Innovation Day, Phoenix, AZ; ADP UK Luncheon, Ritz Hotel, London, England; AIRS Conference, Online; HR Vision, London, England; LinkedIn Talent Connect, San Francisco, CA; and SourceCon, Atlanta, GA• Contributed to an external ADP @ Work blog post: http://blog.adp.com/2014/01/21/top-strategies-for-managing-a-remote-workforce

• Led Employment Branding, Mobile and Social Media as a part of the Center of Expertise (COE) with internal leadership and external audiences for Randstad Sourceright, an operating company of Randstad, a $22.5 billion global provider of HR services and the second largest staffing organization in the world in 2013• Supported on brand positioning, communications, and subject matter expertise for Recruitment Process Outsourcing (RPO) thought leadership with corporate marketing projects• Represented Randstad at numerous conferences and events to promote global services and solutions

Houston, Texas, Us

• Drafted and executed the corporate social media strategy as a member of the Communications team for a global Fortune 500 company with over $13 billion in revenue in 2012• Partnered with Marketing/Sales, IT, and HR/Talent Acquisition to manage our brand reputation, increase revenue, assist customers and hire talent using our social media platforms by highlighting employees• Advised company management on communications tactics within social media, including Facebook, Twitter, LinkedIn, Google+, Foursquare, Pinterest, YouTube, etc• Managed all corporate social media platforms and provided continuous service coverage in social media for 20+ million customers, 40,000+ employees, and ~1,200 facilities in the U.S. and Canada• Set up and managed content, calendar, and leader participation for WM's first external corporate blog • Assisted assigned business and department leaders with targeted internal communications and social media training • Managed external media monitoring relationship, including analytics and quarterly metrics• Improved employee engagement in social media by reinforcing company values and highlighting unique employee stories/milestones• Worked directly with field communicators to assist with local social media strategies, implementation, content, metrics, and key messaging • Responsible for the effective administration of a communications budget• Supported digital crisis communications for weather-related disasters, preparedness, and aftermath• Created and executed all social media activities supporting our premiere episode on AMC's "The Pitch"• Built and managed all Facebook and Twitter campaigns to increase interaction, fundraising efforts, and promote cause-marketing community relations campaigns• Created the inaugural award-winning social media strategy for the WM Phoenix Open and our PGA golf sponsorship, which increased engagement• Used Radian6 and digital tools to create metrics reports, as needed

Houston, Texas, Us

• Built and implemented a full scale, enterprise-wide social network and mobile application recruiting platform • Developed robust talent acquisition focused presence on digital and social media sites (Corporate website, career website, Facebook, Twitter, LinkedIn, Foursquare, etc.) • Monitored, managed and moderated the day-to-day social recruiting content • Worked with the recruiting team to define target audiences and developed strategies for high priority candidate pipelines • Evaluated job boards, social media technologies, and platforms and recommended new tools • Managed job board relationships and contracts • Developed and managed effective social media strategy to generate candidate flow• Created and monitored benchmarks for measuring the impact of social media programs• Analyzed and reported on the effectiveness of campaigns (ROI) in an effort to maximize results • Tracked and presented program results, adjusting future activities to reflect key learning • Partnered with corporate communications, marketing, and sales to ensure adherence to company standards • Monitored candidate experience, including steps to apply, time to fill and other engagement points to attract top talent• Managed content on company career website and company alumni program via LinkedIn• Prepared company-wide communications, presentations, analytic overviews, and annual summary reports • Built innovative, cutting edge social media strategies that anticipate changes in candidate digital behavior• Partnered with corporate communications, customer experience, marketing and IT on the WM Social Media Council to ensure adherence to company standards and policies• Quoted in The Wall Street Journal in the article, “Recruiters Troll Facebook for Candidates They Like”

• Produced digital marketing, social media and recruitment strategies for clients, including Fortune 500 organizations• Wrote and distributed content online on topics to maximize reach and targeted conversions, including email campaigns using Constant Contact and Salesforce.com• Determined the ideal social media networks and tools (LinkedIn, Facebook, Twitter, MySpace, Ning, YouTube, Foursquare, widgets, mobile apps, candidate engagement, content strategies) to influence specific target audiences• Optimized and provided content strategy recommendations to drive desired results• Understood the business implications, analytical and financial responsibilities of each client's digital and social strategy, including resources, metrics, ROI, cost and time savings• Generated sales from new client relationships by effectively communicating the value of proposed solutions and desired outcomes • Maintained or increased existing budgets with current clients by delivering ROI proven with metrics (KPI)• Conducted internal social training for the sales team, account managers and vendor partners• Successfully worked in a fast-paced environment with multiple deadlines and a high-volume travel schedule• Provided recommendations on communications and public relations issues within social media networks for high-profile companies and individuals representing those organizations internally and externally• Negotiated contracts for advertising and marketing as needed • Kept up-to-date with innovative trends in social, digital, analytical and mobile technologies• Selected as a Foursquare Ambassador to promote its benefits to local businesses and brands via http://bit.ly/jennyd

• Created and delivered hands-on training and workshops for social media profiles and channels• Maintained and grew a variety of social networking communities and digital properties• Partnered with internal marketing, communications, PR, legal, IT and HR teams within clients for each digital and social media strategy• Built digital presences and monitored analytics (KPI) to enhance results and user experience• Developed relationships through a pay-it-forward solution-focused approach to generate referrals• Accountable for profit/loss of a start-up venture

Atlanta, Ga, Us

• Utilized digital, web-based and social media resources for lead generation and research to discover talent pools and sales leads• Generated additional lines of revenue through social media consulting projects and training• Consulted with executives on how to increase their professional brand using social media• Created content and delivered social media and digital training through paid webinars and in-person workshops• Measured web traffic to maximize search engine optimization (SEO) and search engine marketing (SEM) efforts• Trained clients to manage their own viral social media, digital, email and word-of-mouth campaigns• Sourced, recruited and hired hard-to-find HR, recruiters and executive-level talent nationwide• Exceeded revenue goals in permanent, contract, retained, and contingency searches

Atlanta, Georgia, Us

• Recruited, phone screened, interviewed and placed temporary and permanent candidates in finance, legal and general office positions of all skill levels at law firms and corporations• Developed new business through networking, referrals, research, and consistent sales efforts• Coordinated and provided presentations at client meetings to secure long-term staffing partnerships• Actively attended and represented the firm at professional networking events• Built a strong digital presence and social media network via LinkedIn and other social networks• Received the Cambridge Rising Star Award in 2005 and the 2004 Cambridge Rookie of the Year Award based on consistent performance

Atlanta, Georgia, Us

• Supported all recruiters in their online research and marketing efforts for candidates/clients• Assisted with advertising, including online job postings, print, and word-of-mouth referrals• Started in a temporary role, hired on a permanent basis and promoted to Recruiting Manager