St Louis IT Services / Vantage Credit UnionAnalyzed and documented the legacy 401K distributions and reporting application and the associated business processes. Gathered, analyzed and documented requirements and end-user functionality for the new application.• Interviewed the application development team and users; researched and documented the current implementation, development, support and business processes for 401K distributions and reporting.• Evaluated the existing application; provided solutions for the problems/issues revealed during analysis to improve the application, and business and communication processes.• Produced all process documents, business use cases, business and data flow diagrams, and functional and technical specifications for the project.• Acted as a liaison between the business users and the application development team

Designed, implemented, managed and documented the MOARK Sarbanes-Oxley (SOX) IT Compliance Program as part of the overall SOX compliance initiative. • Evaluated, analyzed, and documented IT systems, business and operations processes, and internal controls; interviewed client/staff at each location, conducted application reviews and risk assessments, identified control weaknesses and risks, and prepared internal control questionnaires, narratives, and flowcharts.• Developed and implemented new SOX IT methodologies; created and documented all processes, procedures, and policies related to Operations, Disaster Recovery, Change Management, SDLC, Risk Management, and Security following the COBIT methodology to create the client’s SOX IT compliance framework/program.• Identified key controls, determined scope, created IT audit plans and performed audits at all locations; conducted quarterly general computer controls (GCCs) and application controls testing and prepared grids and work papers.• Prepared formal audit reports to communicate all audit findings and recommend necessary corrective action/remediation and process improvements and performed follow-up.• Conducted periodic documentation reviews and walkthroughs to support and monitor the new SOX IT Compliance Program and assist in the continuous improvement of business processes and controls.• Participated in special projects as requested by management to ensure SOX compliance.• Worked closely with the Director of IT, CFO, SOX Team and internal audit and external financial auditors to discuss and evaluate controls and process documentation.• Maintained knowledge of current SOX IT general and application control issues, frameworks, leading practices, technologies, techniques, and tools as a member of the ISACA.

Managed the Bunge Sarbanes-Oxley (SOX) Compliance project to achieve government mandates related to financial and IT source data supporting the establishment of a framework that produces readily available corporate reporting. This effort comprises all traceable source data and the respective software programs and databases necessary for record and storage retention and document management. Performed general controls oversight and review to verify compliance with SOX provisions and professional standards.• Reviewed, analyzed and documented all IT systems, databases, applications, and business processes, policies, and procedures.• Worked with internal and external auditors to identify, evaluate, and document general and application controls, determine scope, and create audit plans.• Assisted external auditors with general computer controls (GCCs) testing; reviewed audit findings, recommended corrective action/process improvements, and delegated the necessary corrective action to appropriate team leads.• Produced and maintained SOX project plan, and managed SOX team through weekly status reports and meetings.• Analyzed requirements, designed, documented and implemented processes for the documentation repository database. Provided training to all levels of IT including management staff.• Evaluated and documented new hire and access control processes; analyzed, gathered requirements for, documented the functionality of and tested the system access database

Ameren UE Generation Technical Support ServicesAs part of process analysis, identified ways to increase the client's business efficiency and reduce costs.- Researched comparative solution approaches, products, and industry standards to determine the best e-Learning platform for GTSS. - Implemented the GTSS e-Learning standard development platform and presentation format. - Managed project plan and schedules, as well as client expectations throughout the project lifecycle. - Established the foundation for project processes, methods, and communication channels. - Developed the functional requirements and accompanying quality assurance and implementation plans. - Developed and researched the content for e-Learning lessons and accompanying exams for delivery through the corporate intranet. - Authored process and procedures documents for change management, Web deployment, and maintenance of the e-Learning delivery effort.

Served as project lead and established efficient process management models to ensure quality and accuracy across a variety of clients and industries. Also, conducted business analysis and led online user experience for clients such as Anheuser-Busch, General American Life Insurance Company, and Maritz Travel Company