Senior Customer Success Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Jenny Leigh Walthall Email & Phone Number
Customer Success Advocate | Committed to Driving User Adoption and Organizational Growth | Fosters Strong Stakeholder Connections | Dedicated to Lifelong Learning & User Empowerment
at
Litera
1 work email found
@unitedwayaustin.org
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Advocate | Committed to Driving User Adoption and Organizational Growth | Fosters Strong Stakeholder Connections | Dedicated to Lifelong Learning & User Empowerment
Location
United States, United States, United States
Company size
Who is Jenny Leigh Walthall? Overview
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Quick answer
Jenny Leigh Walthall is listed as Customer Success Advocate | Committed to Driving User Adoption and Organizational Growth | Fosters Strong Stakeholder Connections | Dedicated to Lifelong Learning & User Empowerment at Litera, a company with 392 employees, based in United States, United States, United States. AeroLeads shows a work email signal at unitedwayaustin.org and a matched LinkedIn profile for Jenny Leigh Walthall.
Jenny Leigh Walthall previously worked as Senior Customer Success Manager at Litera and Customer Success Manager at Litera.
Company email context
Email format at Litera
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*@unitedwayaustin.org
68% confidence
AeroLeads found 1 current-domain work email signal for Jenny Leigh Walthall. Compare company email patterns before reaching out.
Profile bio
About Jenny Leigh Walthall
With a Communications background, I offer a unique perspective in enablement and project management aimed at driving organizational success and achieving project excellence. My track record includes developing effective educational programs, strategic planning, and active stakeholder engagement. I specialize in creating and improving comprehensive policies, processes, and procedures. Committed to excellence, I focus on empowering teams and clients to bring projects to successful completion with clarity and dedication.
Listed skills include Leadership, Powerpoint, Social Media, Public Speaking, and 43 others.
Current workplace
Jenny Leigh Walthall's current company
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Litera
16 roles
Jenny Leigh Walthall work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
- Develop and maintain strategic success plans for customers, ensuring the delivery of value across Litera's product suite.
- Collaborate with Solutions Consultants to enhance product understanding and identify enablement opportunities.
- Facilitate regular business review meetings and strategic updates with key stakeholders, reinforcing Litera's commitment to customer success.
Sep 2022 - Apr 2024
Education Impact Consultant | Talented Strategic
Apr 2022 - Sep 2022
Associate Education Impact Consultant | Talented Strategic
- Cultivated and maintained strategic partnerships with over 40 key clients, seamlessly aligning their educational objectives with broader organizational strategies to ensure sustained satisfaction and retention.
- Set and tracked annual goals, committing to the achievement of client satisfaction and fostering robust client loyalty.
- Led the charge in organizing quarterly customer engagement sessions, while also enhancing internal processes to deepen product knowledge and improve cross-departmental collaboration.
- Consistently provided consultative support to a portfolio of strategic clients, utilizing enablement strategies to magnify educational impacts and drive success.
- Conceptualized and delivered the "Talent Tech Touch" email campaign alongside "PowerUps" sessions, specifically designed to empower customers and accelerate product adoption.
Mar 2021 - Apr 2022
Supervisor, Professional Services | Enrollment
- Led a team of professionals, focusing on staff development, performance monitoring, and the delivery of high-quality enablement services.
Apr 2020 - Feb 2021
Online Solution Specialist | Enrollment
- Managed client readiness for product implementations, coordinating enablement activities and supporting cross-functional team collaboration.
Jan 2020 - Apr 2020
Sr. Associate Online Solution Specialist | Enrollment
- Built robust client relationships, configured solutions using proprietary tools, and facilitated client training for successful project implementation.
Jul 2019 - Jan 2020
Associate Technical Support Engineer | People Admin Highered
Sep 2018 - Jul 2019
Vista Program Manager
- Skillfully led a VISTA program, emphasizing professional growth and mentorship, while meticulously upholding grant compliance and executing sound financial stewardship.
- Managed operational grants with precision, oversaw comprehensive financial reporting, and collaborated with community leaders to drive forward project objectives successfully.
Jan 2018 - Oct 2018
Mobilization Coordinator
- Coordinated logistics for large-scale mission trips, developing processes to enhance participant enablement and project execution.
Aug 2016 - Jan 2018
Systems And Integration Coordinator
- Expertly managed customer relations and spearheaded the creation of training materials, ensuring the integrity of data across diverse databases to enhance donor management and campaign effectiveness.
- Directed a suite of enablement projects, ranging from the development of internal wikis to the deployment of sophisticated donor management systems, ensuring seamless operational integration.
- Championed comprehensive training and onboarding programs for database users, fostering proficient use and maintaining data accuracy across all technology platforms.
Jul 2014 - Aug 2016
Information Services Specalist
Aug 2013 - Jun 2014
Membership & Circulations Manager
Nov 2012 - Aug 2013
Administrative Services Coordinator
May 2012 - Oct 2012
Member Relations
Jun 2011 - Jun 2012
Communications/Publications & Special Events Coordinator
Apr 2005 - Aug 2008
Team & coworkers
Colleagues at Litera
Other employees you can reach at litera.com. View company contacts for 392 employees →
MY
Mayur Yadav
Colleague at Litera
Ahmedabad, Gujarat, India, India
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KS
Kuldeep Sharma
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
EC
Excel Comparison
Colleague at Litera
Mcleansville, North Carolina, United States, United States
View →
VC
Virgil Christian
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
VS
Vishal Shah
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
NV
Nikita V.
Colleague at Litera
Delhi, India, India
View →
AP
Ayush Parashar
Colleague at Litera
Delhi, India, India
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EH
Elspeth Hart
Colleague at Litera
London, England, United Kingdom, United Kingdom
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SA
Syed Asim
Colleague at Litera
Pune, Maharashtra, India, India
View →
YP
Yuliia Panchokha
Colleague at Litera
Dnipro, Dnipropetrovsk, Ukraine, Ukraine
View →
Mayur Yadav
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
KS
Kuldeep Sharma
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
EC
Excel Comparison
Colleague at Litera
Mcleansville, North Carolina, United States, United States
View →
VC
Virgil Christian
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
VS
Vishal Shah
Colleague at Litera
Ahmedabad, Gujarat, India, India
View →
NV
Nikita V.
Colleague at Litera
Delhi, India, India
View →
AP
Ayush Parashar
Colleague at Litera
Delhi, India, India
View →
EH
Elspeth Hart
Colleague at Litera
London, England, United Kingdom, United Kingdom
View →
SA
Syed Asim
Colleague at Litera
Pune, Maharashtra, India, India
View →
YP
Yuliia Panchokha
Colleague at Litera
Dnipro, Dnipropetrovsk, Ukraine, Ukraine
View →
FAQ
Frequently asked questions about Jenny Leigh Walthall
Quick answers generated from the profile data available on this page.
What company does Jenny Leigh Walthall work for?
Jenny Leigh Walthall works for Litera.
What is Jenny Leigh Walthall's role at Litera?
Jenny Leigh Walthall is listed as Customer Success Advocate | Committed to Driving User Adoption and Organizational Growth | Fosters Strong Stakeholder Connections | Dedicated to Lifelong Learning & User Empowerment at Litera.
What is Jenny Leigh Walthall's email address?
AeroLeads has found 1 work email signal at @unitedwayaustin.org for Jenny Leigh Walthall at Litera.
Where is Jenny Leigh Walthall based?
Jenny Leigh Walthall is based in United States, United States, United States while working with Litera.
What companies has Jenny Leigh Walthall worked for?
Jenny Leigh Walthall has worked for Litera, Powerschool, Powerschool Group Llc, Angelo State University, and Mission Of Hope Haiti.
Who are Jenny Leigh Walthall's colleagues at Litera?
Jenny Leigh Walthall's colleagues at Litera include Mayur Yadav, Kuldeep Sharma, Excel Comparison, Virgil Christian, and Vishal Shah.
How can I contact Jenny Leigh Walthall?
You can use AeroLeads to view verified contact signals for Jenny Leigh Walthall at Litera, including work email, phone, and LinkedIn data when available.
What skills is Jenny Leigh Walthall known for?
Jenny Leigh Walthall is listed with skills including Leadership, Powerpoint, Social Media, Public Speaking, Online Marketing, Account Management, Sales, and Graphic Design.
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