Jenny Luu Email & Phone Number

As Grocery Team Member at Woolworths Supermarkets, always punctual to work, provided timely customer services such as solving solutions to customer enquiries about pricing, product quality, and maintained shelves to full presentation capacity.Key achievements:• Delivered outstanding Customer Service and Customer Support in a fast-paced environment• Coordinated and improved shelves to full presentation capacity, displayed with neat and eye-catching to customers 24/7• Reorganised and monitored store products to ensure products were not past expiration dates 24/7• Created 100% positive Relationship Building with management and team members contributing to a healthy and effective team cohesion• Built strong Customer Relations with all the customers at Woolworths, which provided a nurturing positive relationship• Managed to work within different departments within the store daily• Resolved Customer Complaints in line with store protocols, receiving the majority of 85% of positive feedback for mediation skills

Keysborough, Victoria, Australia

• Demonstrated and presented outstanding results as a Quality Assurance team member.• Reliable and fast learner in the laboratory environment • Conducted and analysed finished products and raw materials by using the Refractive Index (RI) and Specific Gravity measurement tool (SG)• Maintaining accurate records of experiments as required in an agreed timeframe.• Demonstrated efficient problem-solving and scientific data interpretation abilities.• Conducted quality tests for powder products. • Ensured that the company products are well-presented and tested for the Quality Assurance team. • Meet the values of the company’s reputation• Strong willingness and self-motivation to contribute, complete tasks, willing to learn and take up new challenges.

As a Multi-skilled team member at Nando's Australia, I provided the best care to customers, meet values and provided prompts in courteous customer service.Ability to adapt to different environments while working in front or back of the house when required, therefore allowing a smooth workflow environment.Key Achievements:• Reach values and contributed prompts in 100% courteous customer support• Constructed kitchen and customer service skills while working in front of house or back of the house at Nando's in the past 4 years experience• Attained food stock is filled up before a busy and faced paced environment daily• Administrated, catered and managed busy restaurant environment and served 100% quality chicken to customers during limited staff shifts• Completed 100% hygiene and cleanliness were met to restaurant standards protocol every shift• Developed Service Development skills by promoting new food menu to customers and receiving positive feedback• Supervised approximately 30-40 new trainees by explaining work protocols, demonstrating work equipment used, conditionally supported, and providing guidance to trainees to guarantee trainees adjusted well with senior colleagues• Adapted to the knowledge of restaurant menu and specialties during trainee days to produce 100% operational support to customers and team members during busy hours• De-escalated and help solve customer complaints in line with restaurant procedure, receiving approximately 90% of positive feedback for mediation skills

Bachelor Of Nutrition Science, Nutrition Sciences

Certificate Iv Of Allied Health Assistance