Jenny Robinson Email & Phone Number

Leicester, England, United Kingdom

New Walk, Leicester

South Yorkshire & Humber Region

Identify, secure and retain both transactional banking and deposit opportunities for both new and existing corporate customers covering all turnovers from £250k to £50mProvide excellent customer service to develop new corporate customer relationships as well as managing existing corporate customer relationships. Responsible for co-ordinating internal pricing initiatives such as product re-prices ( e.g deposit products ) and implementation of fees ( e.g Internet Banking fees ) for the whole South Yorkshire & Humber region

Nottingham, Derby & Leicester

Provision of transactional banking solutions, including Internet Banking and Merchant Acquiring from SME to large corporate clients.Exceeded targets set for the retention of existing customers in the East Midlands from transferring from an historic internet banking system onto a new Business On Line system.Consistently increased customer portfolio by delivering positive discussions and ensuring overall successful completion of suitable internet banking solutions. Reviewed own performance against targets in conjunction with senior management and worked flexibly and supported peers to share and adopt best practices.Ensured full compliance with all corporate and regulatory standards, policies, processes and procedures.Assisted in the set up and discussions of new credit limit facilities for use with the internet banking system including Faster Payments and Bacs Limits.

Nottingham, United Kingdom

Assisted in the management of a large corporate portfolio of 250+ clients, with a wide range of diverse business related requirements with an emphasis on trading facilities. Maintained excellent relationships with both existing and new customers. Handled customer meetings with both new to bank and existing customers.Experienced in bringing on board new to bank relationships, including setting up all aspects of the whole day to day banking facilities and instructing and managing the associated legal processes.Interpretation of management accounts, reviewing debtor and creditor listings and managing covenant compliance. Analysing company performance through reference to year end management accounts.Competently undertook the writing of credit applications and recommended new credit facilities to our credit underwriters. Arranged and attended networking events with external organisations in building new mutually beneficial relationships.Trained new Business Associates and staff members.

Derby, United Kingdom

Responsible for a team of 8 full time and part time members of staff managing all mortgage processes for 36 different branches around the East and West Midlands. Trained and mentored all staff, including Performance Management and the delivery of bi-annual appraisals. Successfully delivered credit assessment and quality control checks for every mortgage application.Consistently forged excellent relationships with customers, solicitors and our own internal bank departments to ensure smooth draw down of mortgage facilities. Prepared and delivered oral and written presentations to internal teams and staff members.