Prashant Patel Email & Phone Number

Leicester, Gb

Leicester, England, United Kingdom

- Ensure full compliance with relevant legal and regulatory requirements, and appropriate policies, when engaging with customers and undertaking requested actions on their accounts. - Undertaking ongoing AML reverification, information gathering, periodic reviews and customer trigger events where information has changed.- Collect and assess additional data from creditable sources for corporate entities and associated individuals / entities, ensuring all necessary documents are updated- Investigate any system led referrals, escalating any concerns promptly to Risk & Compliance Teams.- Ensure all complaints are managed and recorded complying with required regulations.- Accurately record all customer and account information within the relevant systems to maintain high levels of data quality and ensure that Financial Crime profiles are kept up to date.- Remediate existing accounts where any information changed regarding adverse media, PEP, Sanctions or legislation, exiting relationships where breaches to policy has occured.

Leicester, United Kingdom

• Effectively building trusted relationships with customer through establishing future and current needs for our new to bank business Applicants.• Conduct in-depth reviews of customer application and ensuring I mitigate risk through effective Customer due diligence checks whilst ensuring I upheld our regulatory requirement, procedure and policies. • Demonstrate excellent attention to detail, Escalating Financial Crime concerns to the appropriate investigation team through Raising UAR in a bid to mitigate the risk potential posed to HSBC• Worked in the FATCA team reviewing both rules / regulations for community accounts and assessing CRS / ROS for business applications- • Provided and delivered training and auditing support to our offshore colleagues for a work type which we sourced out to Offshore Team. • I have been a support mechanism for the team manager population for dealing with complex customer complaints, ensuring all complaints are escalated were necessary and dealt with within a timely manner. • As a result of my excellent customer focused and driven behaviour I became the departments Customer journey champion working closely with management in order to improve our customer overall on boarding experience• Case managing situations and help resolving complex customer queries which require further investigation and liaising with multiple stakeholders in order to offer our customer value-added solutions.• A proven track record of adhering to HSBC policy, procedures and process evidence via quality control metrics and mitigating risk by carrying out extensive KYC and CDD Checks• Help team mangers training colleagues and performed observations, providing coaching feedback on my findings to help them develop / make things easier for themselves

Wolvey

• Deliver accurate service charge year-end accounts to customers, resolving queries postings, ensuring high-quality service is obtained.• Posting of accruals, prepayments and journals to ensure accuracy of accounts• Liaise effectively with auditors to deliver a smooth audit process and provide the best possible outcome for our customers and our clients• Pro-actively liaise with managers on any areas of concern ensuring clear action plans for resolution• Provision of advice and assistance to Property Managers in relation to service charges• Provide budget versus actual expenditure schedules for property managers to analyse • Deliver service charges transaction processing services in support of arrears management and financial reporting• Preparation of service charge budgets.• Contribute towards rent / service charge / insurance accounting transaction processing to ensure team adheres to deadlines and service standards

Leicester, United Kingdom

• Successfully produced weekly creditors and paying creditors appropriately • Effectively pursued outstanding debtors as per debtors report created fortnightly • Reconciling property bank accounts and requesting statements on regular basis • Updating purchase ledger and sales ledger on Qube on daily basis with new invoices• Compiling backing documents for Property VAT submissions; updating transactions on Qube• Gained experience of creating trial balances on Qube for properties at their year end account• Generating tenant invoices for expenses according to percentage ownership in properties

Leicester, United Kingdom

• Responsible for producing weekly creditors list and fortnightly debtors list• Accountable for chasing debtors payments and paying creditors appropriately • /Updated sales invoices daily on excel• Scrutinized monthly end sales, VAT, EEC totals and VAT exemption totals • Exceeded in creating sales orders and purchase orders in Sage 50 with relevant details• Accomplished both creating stock lines and updating stock records on Sage after stock takes• Monitored the performance of eBay, Amazon and PayPal sales accounts and reconciled account balance monthly

Leicester, Uk

• Proven ability to manage and complete invoice and receipt manual filing for various companies to highest standard.• Successfully achieved PAYE (IRIS) payroll entries plus generates payslips for employees and HM Customs entries • Gained extensive experience in entering purchase invoices and sales invoices entries into SAGE 50 Accounts• Calculated input and output VAT and how much VAT was payable by the companies• Excelled in manual bank reconciliation to double check all entries inputted computerised entries

Nanjing, China

• Successfully achieved sourcing and costing structures involved in the textile selling process• Formulated a business plan which increased sales and got excellent feedback from board • Received excellent feedback for my presentation of ideas including a 3 year projected monthly cash flow and profit statement.• Created a commercial model to demonstrate how the business could expand elsewhere.• Developed my presentation skills and the ability to analyse current business constraints and develop alternatives, expressing their impact.• Responsible for calculating profit and gross margins on products and comparing them to previous years, giving recommendations for improvements.

Leicester, Uk

• Worked in a fast-paced sales company where I needed to demonstrate resilience and creativity to achieve my commission-led targets.• Gained widespread customer service expertise and enhanced communicational skills

I was a volunteer at my local branch. My role was to sort out the books and toys that came in and get them to selling order and finally pricing them up.

I worked at my local surgery as a receptionist answering phone calls and booking / checking in patients. This role enhanced my communication skills and built my confidence and clarity on the phone as these two skills needed to be of high standard in this role

This was my first job whilst at college. I was gained basic communicational and interpersonal skills in this job via serving customers and learning about the business environment and what was required of one self.

Mathematics, Accounting And Financial Management, Mathematics And Finance, 2.2

Activities and Societies: Hindu Society Indian Society Cricket Society Course subjects included advanced financial accounting (71%).

Foun, Science And Engineering Foundation, 1St

A/S And A Levels

Due to extenuating family circumstances my A level grades were considerably affected. This can be further explained if necessary. Place.