Jennifer Varone Email & Phone Number

Australia

On a mission to help Aussies maximise the value of their home energy resources

Melbourne, Victoria, Australia

On a mission to help Aussies electrify and decarbonise their homes with green tech including solar PV, solar batteries and Virtual Power Plants.

Melbourne, Australia

Melbourne, Australia

Responsible for ensuring successful delivery of the program of work for the Emerging Products Smart Home team including POCs and customer trials through to at scale initiatives. The role works closely with Product Managers, Solution Architects, Scrum Masters, UX/UI designers, Marketing, Digital Sales and Service, Business/Commercial Analyst, Experimentation, Customer Insights, Change Management teams to build and execute a comprehensive plan that maps out the customer experience, customer value propositions, sales and service models, customer success metrics and insights requirements, monitoring results, optimising performance and sales channels to meet business objectives. Responsible for the end to end customer experience encompassing UX/UI, CX research and insight development, experiments, digital and frontline sales and service channels, persona development, user stories, use cases, customer journey maps and customer support model.A key contributor to product design from ideation and lean canvas development, hypothesis creation and testing through customer experiments, defining success metrics and conducting and evaluating customer and competitor research. A key stakeholder on product build from UX/UI build and customer testing through to technology and marketing and communication requirements including PVT and UAT. Provides input to Emerging Products strategy, funds requests and commercial models to deliver agreed success metrics.

Australia

Melbourne, Australia

As CRM Manager (Wealth), I was responsible for the CRM program for the Wealth business (MLC customers), Private Bank (NAB customers) and NABFP (NAB customers) inclusive of 40+ event trigger programs running across these three businesses.

Melbourne, Australia

In this role I led the marketing team of 12 for B2B and B2C and reported to the GM of Sales. Key member of the leadership team.

Melbourne, Australia

Self employed marketing and communications consultant to small to medium sized businesses.

Sydney, Australia

Held various marketing positions within MLC. Demonstrated a track record in leading high performance teams of marketing communications specialists and large complex and key strategic marketing and communications campaigns/projects to achieve brand, sales and retention objectives often within tight timeframes and limited budgets.

Melbourne, Australia

My role was to provide B2B marketing support for financial advisers and Business Development Managers.

Melbourne, Australia

My role was to develop communications materials, coordinate sponsorship events and execute brand advertising campaigns.

Melbourne, Australia

This role provided communications services to Land Victoria, a division of the Department of Natural Resources and Environment. This included provision of internal and external communications including PR, newsletters, website content and event management.

Product Development

Certificate, Business Management

Corporate Finance, Accounting, Marketing and Change Management.

Graduate Diploma, Public Relations

Public Relations, including research methodologies and writing for the media

Bachelor Of Arts (Hons) Political Science And Philosophy, Arts

Double Major in Political Science and Philosophy with Honours in Political Science.