Jen Ridgway Email & Phone Number

Universal City, Ca, Us

I specialize in creating unforgettable experiences for guests by providing exclusive, personalized tours around the iconic theme park. Leveraging my background in hospitality and my passion for the entertainment industry, I expertly navigate through behind-the-scenes secrets, ensuring each guest enjoys a uniquely engaging visit. My commitment to exceptional service and detailed storytelling enhances visitor experiences, making every tour memorable.

Universal City, Ca, Us

Thrilled to be part of the magic at Universal Studios Hollywood as a Studio Tour Guide! Every day, I have the unique opportunity to take guests behind the scenes of one of the world's largest working movie studios. I share fascinating stories, reveal secret filming locations, and bring the magic of Hollywood to life.

• Regularly updated on the latest marketing tools and techniques; shared insights through coaching and classes, enhancing marketing strategies and client engagement for up to 25 attendees.• Researched market trends, customer behavior, and industry best practices, leading to the identification of new growth opportunities for clients.• Led strategic planning sessions with clients, setting goals, and developing comprehensive action plans to achieve desired outcomes.• Designed tailored brand materials based on client needs, developed unique brand identities, and created marketing plans.

Oxnard, California, Us

• Excelled as Operations Manager, overseeing all bookkeeping processes, procedures, and policies, leading a team of 8 direct reports, managing a workplace with 260 realtors, and driving optimization of all office operations. Achieved record revenue numbers with a 22% increase year over year.• Successfully spearheaded the company's office renovation and expansion project by leveraging Monday.com project management tools and effectively coordinating efforts across all construction aspects.• Orchestrated and scheduled events, including KW Red Day, the annual community charity event, benefiting non-profits throughout Ventura County Oversaw up to 75 volunteers, expertly coordinating with selected charities, planning activities, arranging food vendors, and leading a robust social media strategy.• Diligently maintained financial records for the market center/HQ location, generating insightful financial analysis, reports, and key data on sales history, revenue, profit share, commission income, and volume for real estate transactions.

Oxnard, California, Us

• Leadership role in charge of onboarding new acquisitions to the company. Designed and implemented new contracts and informational material for employees.• Supported over 250 independent contractors on a day-to-day basis in real estate administration.• Designed training calendars and coordinated classes for up to 60 attendees. Responsible for sponsorship, attendance, and communications regarding training.

Ventura, California, Us

- Coordinated the creation and management to ensure the readiness of annual theatrical productions, including an annual benefit concert in support of the youth outreach program.- Spearheaded youth outreach/fundraising programs such as bi-annual 6-week youth classes, summer productions, and 2 fundraising events that generated $35K in donations by overseeing performer recruitment, travel, and event management.- Recruited, trained, and led a team of 10 volunteers and a 6-person catering team for events.

Austin, Tx, Us

- Managed new business development by leading client assessments to determine buyer needs and leveraging open houses and marketing to drive sales of residential and investment properties throughout Ventura County. - Served as a liaison between buyers and sellers by writing and negotiating sale and purchase contract terms and maintaining clear communication on all processes and requirements to help generate $14MM+ in sales while ensuring client satisfaction.

- Wrote, produced, and acted in online video content for Youtube to build brand awareness, drive customer engagement, and drive sales of frozen yogurt products in grocery stores.- Executed the setup, production, and tear down of trade show booths at events, including the annual Fancy Foods Show in San Francisco and the Natural Foods Expo in Portland and Anaheim.- Provided administrative assistance managing email communications, scheduling travel, and booking store demonstrations.

- Successfully managed day-to-day operations of the boutique, including inventory management, visual merchandising, and customer service.- Developed and implemented effective sales strategies.- Led and trained a team of sales associates, resulting in a 25% improvement in sales performance and overall customer satisfaction.- Collaborated with the buying team to curate product assortment that aligned with customer demand and market trends.- Conducted regular performance evaluations and provided ongoing feedback and coaching to team members to improve their performance and develop their skills.