Director Of Operations | Operations Officer
CurrentI led, supervised, and mentored a jointly staffed Military Entrance Processing Station. I planned, coordinated, and managed 21 civilian and 4 military employees in medical, testing, and processing departments to facilitate efficient accession for applicants enlisting in the U.S. Armed ForcesMajor accomplishments include: • Designed and implemented a Mobile Training Team that targeted key stakeholders in a joint-service environment; coordinated and deployed the training team to unit locations to provide specific training, resulting in efficient processing• Revamped local Standard Operating Procedures Handbook to reflect updated regulations, processing systems, electronic medical records, and safety protocols• Facilitated quarterly training to create a shared understanding and establish critical relationships between staff, service liaisons, and recruiters