Jen Sexton Email & Phone Number

United States

National Education Partners (NEP) collaborates with education institutions to provide comprehensive support – including enrollment, marketing, administrative, and operations services - supporting the National University System and their affiliated colleges.

Greater San Diego Area

The National University System has been working to meet the challenges and demands of education since 2001. As a Salesforce Administrator for NUS, I implemented the first Salesforce org for their internal use, helping teams consolidate and refine processes to further their goals of making higher education available to more people across the country.

Greater San Diego Area

Prior to the merger and transition to CentralSquare Technologies, as the single administrator, started with a small user base of less than 50 users at TriTech Software Systems and grew the Salesforce instance to 600+ users by implementing functionality for Sales, Support, and CPQ across a wide-range of employees and departments. Currently, CentralSquare Technologies has a 1000+ user base.• Grew a small user base of less than 50 users into a 600+ user Salesforce org• Pre-merger, managed the integration of 7 company acquisitions over 6 years• Post-merger, oversaw the creation of a cohesive new Salesforce org with 1000+ users• Planned, organized, and managed the daily work of Salesforce department staff • Implemented and managed CPQ products, pricing, and automated approvals via both Apttus and Vendavo/EndeavorCPQ• Implemented a customer portal and extensive knowledge base with 10,000+ users• Managed relationships with consulting agencies and integrated third party vendors• Established company standards, system documentation, and written policies and procedures for data management within the Salesforce environment• Recommended fiscal or budgetary requirements for technology needs and license management

Greater San Diego Area

• Completed a user-wide database cleansing project to incorporate new data, cleanse existing data, and establish new consistency variances for all new account and contact creation for a 250+ user environment• Created training materials and administrative tools for full implementation of Salesforce Chatter (native, free, desktop, mobile apps, and iPad)

Greater San Diego Area

• Implemented and managed successful migration from GoldMine to Salesforce in 2008• Increased lead generation by 30% and achieved over $75k in marketing budget savings through in-house design and cost reductions• Provided budget and long-term company goals to enhance brand recognition, public relations, promotions, data management and new client acquisition

Carlsbad Ca

• Developed and executed cost-effective budget and marketing goals, programs, and collateral materials to increase brand recognition, competitive status, and achieve sales revenue goals• CRM (ACT!) and website content administrator• Implemented successful e-mail marketing campaigns, database management, lead generation campaigns, and client retention programs• Coordinated materials and execution of a webinar training program with over 20 trainings a year• Created, designed, and implemented advertising campaigns (print, direct mail, and e-mail)• Developed, designed, and distributed free monthly educational industry eNewsletter, "Net Revenue Matters", increasing readership by 30 - 40% each year• Coordinated annual client conferences including logistics arrangement, budget, agenda planning, speaker engagement, registration, materials, and promotional products

Boise, Idaho Area

• Provided executive support for the Administrator of Unemployment Insurance, three bureau chiefs, and a staff of approximately 150 employees• Daily liaison between executive staff, governmental staff, attorney generals and the public• Hired, trained, and supervised all administrative support staff• Planned statewide and national conferences for 100-400 attendees including budget creation, speaker and vendor contract negotiation, catering, collateral materials, registration, staff planning and daily supervision

Boise, Idaho Area

Legal assistant for two attorneys specializing in environmental and water law. Assisted in the transition from mid-size law firm to the creation of an independent firm. Provided general office management, research, calendaring and billing, client communication, case file set-up and maintenance, and transcription of legal documents, court transcripts and correspondence.

Boise, Idaho Area

Legal Assitant for two attorneys specializing in environment and water law.