Jennifer Sizemore Email & Phone Number

Kennedy Space Center Florida

Kennedy Space Center, Fl

Provide project management support on cross-cutting initiatives that span multiple APPEL business lines that require a wide array of business and technical competencies. Serve as the Release Manager for APPEL’s end-to-end Release Management process ensuring control of project schedule, budget and risk issues and manage day-to-day Release Management operations and provide APPEL Management with monthly reporting and updates as required. Past APPEL initiatives have include: • Assist the Systems and Engineering Leadership Program (SELP) Director with the design, development and implementation of training, benchmarking, coaching, and mentoring programs that provide leadership and technical development to SELP participants; including the development of the nominee selection process that ensures inclusion of high potential participants. • Provided leadership and project management support to APPEL Event Management initiatives. Designed, developed and supervised diverse APPEL/ACE/SELP/OHCM events of all sizes including training programs, meetings, Knowledge Sharing Forums, International Programs, Chief Knowledge Officer events, and other special programs.

Kennedy Space Center, Fl

Kennedy Space Center, Fl

Contributed to the establishment of the ACE facility. Work with APPEL/ACE management staffto plan, manage, and implement activities in the following areas: business management and operations, budget, curriculum, continuous improvement, knowledge sharing, performance enhancement and logistics support and facility management. Project Lead and primary point-of contact for APPEL and the ACE staff in day-to-day technical and support facilities and operational matters. Responsible for project status reports, monitoring progress of all on-going support activities. Document and maintain Standard Operating Procedures (SOPs). Additional responsibilities: obtain requirements on new APPEL initiatives through documentation and business analysis, interviews, surveys, site visits and task and workflow analysis; training new Project Specialists; monitor and control of resources, office and project supplies and materials. Responsible for the technical responsibilities and production of the APPEL Annual Call for Nominations/Master Training Schedule, which includes approximately 100 APPEL courses and an average of 3300 individual registrations per fiscal year. Primary point-of-contact for the System for Administration, Training, and Educational Resources (SATERN) for NASA and the APPEL EMS.

Kennedy Space Center, Fl

•Train users and administrators to use system•Develop training materials for users and administrators•Develop job aids and quick reference guides to assist with using system and accomplishing specific tasks within the system•Capture and publish FAQ's and answers•Oversee system configuration for Kennedy Space Center; including creating curriculum, configuring system to assign training for employees meeting specific criteria•Create administrative accounts and assign appropriate roles and permissions•Build queries using system reports as well as BRIO OnDemand Server •Review features and functionality of newer software version and provide input as to what the best NASA Agency configuration would be•Identify new or modify existing business processes based on organization and user needs and system functionality•Lead teams in evaluating specific areas in application and make recommendations on best use of that specific area•Train NASA Agency system administrators on system best practices•Develop policy for system usage and administration

• Provided Distributor Support services in a call center setting• Provided on-the-job training for newly hired employees• Coordinated ordering, shipping, stocking and delivery of over 90 different products• Maintained above 90% average accuracy rate on monthly inventory checks

Assistant Tower Manger/Network Administrator/Information Management • Managed two Department of Defense critical communications towers valued at over $5 Billion.• Managed and controlled access for various tower customers and projects.• Assisted contractors in installing a new Motorola standard grounding system.• Instructed weekly training on various subjects. Trained staff and customers in computer-system setup and operations.• Supervised six personnel. Kept individual personnel files that included monthly progress reports and updated personal information. • Managed Windows 2000 Server to support over 350 computers and related equipment. Installed software, hardware, and updates.• Supervised a helpdesk that provided customer support and troubleshooting computer problems. Implemented a Computer Support Request Form to log problems, labor and to keep quick reference guide for reoccurring problems. • Connected computers and related equipment to existing network connections, established new network connections and created new CAT V cables when requiredRadio Operator/MaintainerInstalls, operates, and performs unit level maintenance on AM and TACSAT (manportable) radios, HF data systems, SINCGARS, DTD AN/CYZ-10 and PLGR AN/PSN-11; transposes, processes, transmits, receives, and maintains accountabilitiy for record communications; installs, operates, maintains programs, and maintains accountability for cryptographic devices and material; installs AM/FM antennas and antenna systems; operates and maintains FBCB2; installs, operates, troubleshoots and performs PMCS on power generating equipment and tactical vehicle equipment.

B.S. Business Administration/Information Technology, Information Technology, Business

Associate In Arts, Associate In Arts