Jennifer S. Email & Phone Number

Saint Ann, Mo, Us

Saint Ann, Mo, Us

Clayton, Missouri

Documentation- Major Project: Created documentation website about Centene's CMS, accessibility, and content management best practices. Received Key Contributor Award in 2018 for these efforts.- Maintain 300+ pages of documentation on Centene's content management system (CMS).- Create documentation and training materials on web analytics.- Maintain documentation and training materials on website accessibility.Support & Training- Provide CMS support to website content managers via email, instant message, screen share, and deskside.- Provide Google Analytics support to website stakeholders via email, instant message, and screen share.- Perform online webinars to train marketing stakeholders on web analytics.- Perform online webinars to train content managers on website accessibility.Web Accessibility- Collaborate with IT to audit 200+ websites for WCAG 2.0 AA compliance.- Communicate audit results to website content managers and IT web development partners.- Educate content managers and web development partners on web accessibility best practices.Web Analytics- Create monthly web analytics report on Centene's public web properties.- Create and maintain web analytics reporting dashboards using Adobe Analytics and Google Analytics.Information Technology- Document feature changes to IT developers via JIRA ticketing system.- Collaborate with IT to ensure business needs of site changes are met.- Provide feedback to IT on manual regression testing results.- Investigate bug reports and document issues in tickets for web development team.- Review HTML/CSS issues reported by accessibility tools (automated and manual) and document issues in tickets for web development team.

Clayton, Missouri

Site Migration- Migrated 100+ websites to Centene's content management system (CMS).- Migrated acquired business websites to Centene’s CMS.- Special Project: Collaborated with specialty company marketing team to migrate and combine sales content for 5+ websites into a single website.Documentation, Support, & Training- Maintained 300+ pages of documentation on Centene's CMS.- Provided CMS support to website content managers via email, instant message, and screen share.- Created documentation and training materials on website accessibility.- Performed online webinars to train content managers on website accessibility.Web Accessibility & UX- Collaborated with IT to audit 120+ websites for WCAG 2.0 AA compliance.- Communicated audit results to website content managers and IT web development partners.- Educated content managers and web development partners on web accessibility best practices.- Made recommendations to site content managers on ways to improve their site's experience.Web Analytics- Created monthly web analytics report on Centene's public web properties.- Created and maintained web analytics reporting dashboards using Adobe Analytics and Google Analytics.Information Technology- Communicated bugs and feature changes to IT developers via JIRA ticketing system.- Collaborated with IT to ensure business needs of site changes are met.- Provided feedback to IT on manual regression testing results.

Greater St. Louis Area

- Worked on contract for Centene Corporation.- Collaborated with project stakeholders to migrate 25 websites to new content management system (CMS)- Created 300+ pages of documentation on Centene's CMS.- Provided CMS support to website content managers.

Ballwin, Mo

- Maintain landing pages for bi-weekly sales in Magento Commerce- Assist IT department with fixing bugs found on the website using HTML, CSS, and PHP- Design and develop website features from concept to finish using HTML, CSS, and PHP- Maintain Goedeker's blog, Goedeker's Home Life using WordPress- Project: design and propose new format for Goedeker's appliance rebates page- Project: design 100+ banners and image links for Goedeker's category pages

Saint Charles, Missouri

- Monitor and repair website errors- Maintain WordPress blogs for art studio- Update sites according to Outreach Coordinator's specifications

Saint Charles, Missouri

- Provide support to adults with developmental disabilities to create artwork, access their community, and complete personal hygiene tasks- Collect data to report to management- Compose narratives to report daily activities of consumers

Saint Charles, Mo

- Keep inventory of available artwork via Microsoft Excel.- Manage the website and social media platforms that create BCS's presence on the Web.- Provide developmentally disabled adults opportunities to showcase their artwork in Saint Charles County art shows at galleries in their community and at BCS's on-site gallery. - Maintain physical appearance of gallery. - Create logos for studio and gallery.

- Provide customer support- Update website content- Design and code websites using HTML/CSS and WordPress- Create montly edition of Adrenaline E-Zine for American Drag Racing League- Install, theme, and enter product into showcase store for Prescision Scale and Controls, Inc.- Input product, payment, and shipping information into Speedtech Nitrous’ online store- Design, code, and input copy into website for Buchheit Supply, Inc.- Create custom child theme in WordPress, input content, provide support, and updates for WingHaven Residential Owners’ Association

St. Charles, Mo

- Tutor graduate and undergraduate multimedia students- Maintain lab equipment including desktop computers and their components, printers, scanners, and Wacom tablets

Saint Peters, Missouri

- Process sale and return transactions through SHC's point of sale system- Promote SHC's frequent shopper card and credit cards- Assist sales floor in maintaining a neat and organized shopping experience

Lansing, Michigan Area

Process sales transactions through Walmart's point of sale system.

- Maintain a neat and organized front end of the store- Assist guests in the store experience through the use of PDAs, computers, and Target's gift registry- Process returns/exchanges- Process tax-exempt purchase orders- Sort and store returned merchandise for return to the sales floor- Properly handle defective merchandise for return to vendors- Assist sales floor team with sales floor merchandise returns- Assist cashiers, cart attendants, photo lab technicians, and Food Avenue team members with guest experience issues- Train cashiers, cart attendants, photo lab technicians, Food Avenue team members, and other Guest Service Team Members

Ba Of Interactive Media And Web Design, Interactive Media, Web Design

Activities and Societies: Sigma Alpha Iota International Music Fraternity, Lindenwood Student Government Association, Campus Activities.

Education record

High School Diploma, Mathematics, German

Activities and Societies: Marching Band, Drum Corps, Concert Band, Symphonic Band, Percussion Ensemble, Band Boosters, Wrestling Stats.