Jen Wong Email & Phone Number

Hong Kong Sar

Worked with UX researchers to improve the user experience of products. Responsible for creating user stories, customer journey map and user requirements list using information gathered from user interviews. Also works on identifying usability issues in testing sessions and makes design recommendations in the following projects:(a) Hong Kong Jockey Club - Gambling mobile apps and website(b) No Limits Art Association- Website for visually impaired users (c) Prenetics - Covid-19 test… Show more Worked with UX researchers to improve the user experience of products. Responsible for creating user stories, customer journey map and user requirements list using information gathered from user interviews. Also works on identifying usability issues in testing sessions and makes design recommendations in the following projects:(a) Hong Kong Jockey Club - Gambling mobile apps and website(b) No Limits Art Association- Website for visually impaired users (c) Prenetics - Covid-19 test kits and mobile app(d) Mediatheque Museum - Interactive exhibition booth Show less

Hong Kong Sar

Collaborated with UX researchers to improve the user experience of the Hong Kong Jockey Club Racing Touch mobile app. Responsible for creating user stories, customer journey map and user requirement list. Also works to identify usability issues and provides design recommendations.

Hong Kong Sar

Provided UX design consultancy to improve the products/services ROI and client's conversion rate, responsible for gives ux recommendation based on expert usability review and heatmap tool.

Singapore

Developed the AI Smart Care System to monitor patients and elderly on the ward, optimise efficiency and quality of hospital staff by streamlining the nursing staff work process with an automated emergency prediction system, data-driven analytics and operational reports.I have also designed a mobile app to optimise the management of residents in nursing homes and bridge the communication gap between family members, caregivers and residents.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Developed client's online food ordering platform with integrated loyalty, authentication, payment and partner modules. Also worked on improving end user experience with business intelligence data analysts. Responsible for the design of the responsive website, mobile app, kiosk and back-end management system.Some other projects I have worked on:(a) Palm oil plantation - Staffs and resource management system(b) Waterhippos, Brasslion - E-commerce websites(c) Wooshi, Fresh… Show more Developed client's online food ordering platform with integrated loyalty, authentication, payment and partner modules. Also worked on improving end user experience with business intelligence data analysts. Responsible for the design of the responsive website, mobile app, kiosk and back-end management system.Some other projects I have worked on:(a) Palm oil plantation - Staffs and resource management system(b) Waterhippos, Brasslion - E-commerce websites(c) Wooshi, Fresh Kitchen, HeyBo! - Online food ordering websites and kiosks Show less

Hong Kong Sar

Design AI Powered Data platforms for construction sites. Leverages IoT, GIS, BIM data and Lens Technology to create Remote Monitoring, Data Analysis, Operational Reports and Real-time Alerts. The dashboard optimises the efficiency, safety and quality of work on the construction site. Responsible for designing admin dashboards, reports, mobile apps and responsive websites.

Hong Kong Sar

Collaborated with UX researchers on the design of the Hong Kong Jockey Club football betting app. Responsible for translating user requirements from research activities into static wireframes and interactive prototypes with Axure.

United States

Design personal injury web-based attorney management software, use advanced messaging software to bridge the communication loop between attorneys and their clients. With event timeline, file system, searchable conversation and contextual additional information to enable data-driven conversations. Responsible for software, reports, mobile apps and responsive websites.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Worked as sole UI/UX designer and led the design process of:-(a) Allianz online insurance platform (c) Motor insurance renewal system(d) Portal for social multiplayer games

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Get involved in the start-up company that wants to create a virtual world where social connections can be made, to build virtual lives, build communities and do businesses. To fund the project, we also provide digital marketing services focused on the development of social games and rich web applications.As a business partner, I was responsible for most of the design, from ideation to art direction, UI/UX and front-end coding.