Jerad Ries Email & Phone Number

Scottsdale, Arizona

Administer Microsoft Windows Server, Microsoft workstations, network infrastructure, and backup devices. Identify inefficiencies and develop or improve processes. Provide support for internal employees and customers accessing our systems. -Completed server migration from Windows Server 2003 to virtual Windows Server 2012 R2 environment utilizing Hyper-V. -Migrated to Microsoft Exchange Online increasing end user productivity and providing an improved experience when working in or out of the office. -Performed desktop migration from Windows XP to Windows 7 while implementing Group Policy to automate software patch management and workstation setting changes. -Developed a new client onboarding process utilizing NetWise ClientSpace (CRM) to track the entire process electronically.

Brookings, Sd

Managed and coordinated overall success of procurement, provisioning, deployment, and support of computer hardware, mobile phones, landline phones, and related add-ons. Controlled all aspects of IT inventory.- Saved over 15% in year 2007 and 20% in year 2008 of annual telecom costs by removing excess service and negotiating better rates.- Developed computer hardware refresh policy and led multiple projects to complete refresh of 500 computers in year 2010.- Formulated updated mobile phone policy providing better options for our customers (internal employees) while cutting corporate cost by 10% in year 2011.