Jeremiah Clausing Email & Phone Number

Boise, Idaho, United States

• Migration from on-prem MS Exchange to M365
• Managed multiple Tenants implementation and maintenance in M365
• GPO creation and implantation for multiple customers and domains
• ADUC implementation for customers, including roaming profiles, GPO to delete local profiles after 15 days, using GPO’s to uninstall and install software, created GPO’s to auto-map printers including drivers
• Unifi Debian server maintenance and upgrades

Boise, Idaho, United States

• Mobile Device Management project – Most employees did not have MDM installed on phones, had devices shipped to my office, implemented MDM, shipped back within 24hr with no contacts or photo album loss
• M365 management, multi-tenant domains with mix of on-site ADUC, on-site exchange, M365 accounts, and Azure AD
• Updating documentation and processes for faster and smoother submission request
• Researched hardware, provided suggestions, and ordered hardware for customers

Boise, Idaho Area

• Worked as an offsite technician with remote abilities and onsite with clients present
• Primary technician for 16 clients, everything from basic computer setup to AWS S3 Bucket backups to ES2 server builds
• Advanced my knowledge in networking, including building networks from scratch with UniFi and SonicWall systems
• Furthering my ADUC, AWS, Linux/Unix, Exchange, MS Office, Windows Servers, and backup knowledge
• Created recovery plans for clients with AWS S3 Buckets and NAS devices allowing for on-site or off-site recovery

• Manual and automated patching of Windows servers and Linux servers
• Bridge Call Lead for my team, allowing the clients to concentrate on troubleshooting
• Developed strong client relationships; clients routinely requested my assistance
• Continued to develop skills in Active Directory Users and Computers (ADUC)
• Responsible for support the company’s infrastructure including networks, servers, and storage; clients include Sony Picture Entertainment, Dolby, and other industry leading companies.
• Managing clients’ AWS servers including building, deploying, and maintaining

• Worked as an offsite technician with remote abilities and onsite with clients present
• Developed excellent client relations with several clients asking for me specifically
• Field technician responsible for physically cabling multiple locations

• Managed Microsoft Server 2003, 2008 and 2012 builds
• Built SQL servers for testing connectivity and created MSI packages for installation
• Created documentation for numerous software upgrades and implementations of Symantec Encryption
• Worked with third party software vendor Symantec to correct bugs and enhance their product
• Created documents and assisted in migration from MS Server 2003 to 2008 for the Symantec Endpoint Encryption Management Software (SEEMS)
• Managed Symantec Encryption, Symantec Endpoint Encryption, BitLocker, and McAfee Encryption