New Construction DirectorPortfolio CAM; current managing fifteen (18) COA's, HOA's and Master Associations. Increase rapport by maintaining a strong social media presence with numerous 5-star Google reviews.Promote in-house success through Association recruitment in addition with real estate, rental and maintenance referrals. Prepare and present management reports along with balance sheets and P&L.Financial management which includes operating & reserve budgets, capital improvements and expense reduction.Conduct monthly site inspections of communities to preserve and enhance the physical condition of the property ensuring values are maximized, asset value is preserved and risk are minimized. Manage the daily operations and management function of Condominium and Homeowner Associations.Negotiate and develop request for proposals from current or potential vendors (including property improvement and repairs, insurance and utility renewals, and attorney retention).

Strategic partnership development: Use established partnerships with accredited vendors to provide financial, business and tax services with a primary focus on Form 1120-H (HOA & COA tax returns) and including business and corporate tax preparation, LLC formulation and annual renewal through the Georgia Secretary of State, and IRS EIN application and submission.Client Relationship Management: Strive to build and maintain strong relationships with clients, understanding their unique goals, challenges and requirements. Transparency promotes Retention.Project Management: Provide constant communication and ensure alignment with client expectations and project timelines. Market Research and Analysis: Constantly adapting with industry trends and regulatory changes and emerging technologies. Ensuring the client receives the highest level of quality, maximize potential savings, and exceeding expectations.

Increased turn around time on application process from 7 days to 48-72 hours.Developed and incorporated email templates, welcome & renewal packets to increase retention and productivity.Decreased delinquency from 19% to 4%.Overseeing two multifamily communities consisted of 143 manufactured homes and 53 residential properties.Utilize CRM to generate and deliver communications for tenants and other stakeholders.Maintain a 98% occupancy.Responsible for billing charges and posting payments on CRM.Respond directly and immediately to property-related issues as they arise.Procure necessary materials or services for property maintenance staff, as needed.Analyze and code bank statements to review income qualifications.Use 3rd party software to screen applicants and verify residency.Use Excel to code, screen and manage all information gathered from past and present applicants.Collaborate with property management team to create advertisement materials.Supervise community activity and property management employees, including 7 maintenance crew members.Respond to requests from local governments and communities to ensure legal compliance in all managed properties.Collect, deposit, and post current and delinquent payments deposits through CRM.Use an online task manager to track daily operations for the entire company portfolio.

Averaged 10 leases per month.Maintained a 90% occupancy.Responsible for taking prospective residents on tours of the property.Processing credit and background checks, preparation of lease paperwork, and weekly/monthly reports.Projecting marketing of the community through online advertisements, corporate outreach programs, and social media.Conducting quarterly corporate visits to ensure company goals and standards are met.

Generated $336k in sales consistently by selling 12-16 cars per month.Qualify buyers by understanding buyer's requirements and interests; building rapport.Demonstrate automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.Closing sales by overcoming objections.Provides sales management information by completing reports.

Averaged 10 leases per month; 2016 top leasing consultant.Maintain 97% occupancy.Processing credit and background checks, preparation of lease paperwork, and weekly/monthly reports.Projecting marketing of the community through online advertisements, corporate outreach programs, and social media.Conducting quarterly corporate visits to ensure company goals and standards are met.

Processed and analyzed credit and background checks, for preparation of lease paperwork, and weekly/monthly reports.Public facing position that required meeting with individuals to present the property for rent/lease.Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants.