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Jeremy Dabbs Email & Phone Number
Customer Success Manager
at
VitalSource
1 work email found
@redshelf.com
1 phone found area 312
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Chicago, Illinois, United States
Company size
Who is Jeremy Dabbs? Overview
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Quick answer
Jeremy Dabbs is listed as Customer Success Manager at VitalSource, a with 112 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at redshelf.com, phone signal with area code 312, and a matched LinkedIn profile for Jeremy Dabbs.
Jeremy Dabbs previously worked as Customer Success Manager at Redshelf and Technical Support Specialist at Relativity. Jeremy Dabbs holds Full Stack Web Development from Coding Dojo.
Company email context
Email format at VitalSource
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{first}.{last}@redshelf.com
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Profile bio
About Jeremy Dabbs
Experienced arts administrator with an extensive background in continuing education for all age groups and recent full-stack software development training. My previous work experience has been in the arts/entertainment and continuing education fields with a demonstrated history in customer service, email marketing, web content coordination, and management of Customer Relationship Management (CRM) and Content Management Systems (CMS). I recently graduated from the Coding Dojo software development program which provided a foundation in Python, C#, and the MEAN/MERN stacks.The majority of my arts administration career was spent at the world's largest school of improvisation and sketch comedy at The Second City theater. During my time there we had years of record-breaking enrollment numbers as we grew through two major expansions, the second of which still opened on time despite a major fire in the building which disrupted operations company-wide. Beginning initially as a customer service contact, my roles evolved throughout to take on marketing, event planning, website content creation, and CRM system maintenance, including moving our class registration system from a SaaS vendor to a custom-built Salesforce system.In a small but growing business like the Second City Training Center, admins have to wear many hats. I am looking to take that experience and my training in a new direction with a team that is supportive of my continued growth.
Listed skills include Acting, Theatre, Improvisation, Performing Arts, and 12 others.
Current workplace
Jeremy Dabbs's current company
Company context helps verify the profile and gives searchers a useful next step.
Vitalsource
9 roles
Jeremy Dabbs work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Jan 2022 - Present
Technical Support Specialist
• Investigates/troubleshoots technical issues and product inquiries from customers via email and phone about Relativity’s cloud- and server-based products• Creates, codes, updates, transitions/escalates and closes customer tickets within established service deadlines
May 2021 - Jan 2022
Sales Operations Manager, Training Center
• Guided the continued development and maintenance of Training Centers’ Salesforce CRM, Wordpress CMS, and online web forms• With operations team, collaborated with outside consultants/project manager on CRM updates• Built classes, auditions, and events for Chicago and Online locations in the CRM and CMS• Provided high-level transactional troubleshooting, technical support and training for customer service team
Aug 2018 - Jul 2019
Online Content Manager
• Training Centers' team leader during creation and implementation of new Salesforce-based registration system• Oversaw functionality of Training Centers’ CRM/CUI (ActiveNet), including building classes, auditions, and events for all Training Center locations in the CRM which numbered into the thousands annually with enrollments in the tens of thousands• Created web pages, organized content, and uploaded functional links between registration system and website• Designed and managed online web forms, including payment processing (Stripe)• Continued producing email marketing: open rates stayed consistently above industry averages, conceived and developed a successful Improv for Cats class April Fool’s Day campaign picked up by several media outlets
Apr 2014 - Aug 2018
Communications Manager
• Social media and marketing manager for Chicago Training Center: managed print ad creation and expanded ad buys, added additional social media channels, produced email newsletters and maintained subscriber lists, transitioned email marketing to MailChimp• Event coordinator for three public Open House events and many special guest visits/Q&As• Proofread, edited, and published website content for all Training Centers using CMS systems• Established new admissions procedures to streamline inbound requests and speed up approval & response times• Primary customer service contact for the Chicago Training Center's general and Admissions email inboxes
Jun 2010 - Apr 2014
Student Services Coordinator
• Primary customer service administrator for student contacts via inbound calls, emails, and in-office visits• Established first-in-company Facebook page and Twitter account• Authored and designed a guidebook for students moving to Chicago and a student guidebook for improv students• Trained interns/work-study students
Feb 2008 - Jun 2010
Box Office Associate
• Customer service for Donny's Skybox Theater, The Second City's first student venue• Created the first social media presence for the Skybox Theater
Aug 2006 - Feb 2008
Adminstrative Assistant - Law/Leasing
• Tracked, assigned, and processed legal documents• Coordinated distribution of documents to various external sources• Assisted ten teams of attorneys, paralegals and AAs as needed
May 2006 - Feb 2008
Team & coworkers
Colleagues at VitalSource
Other employees you can reach at redshelf.com. View company contacts for 112 employees →
MR
Megan Raymond
Colleague at VitalsourceLake Forest, Illinois, United States
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JF
Jessica Fisher, M.A. Ed.
Colleague at VitalsourceChesterfield, Virginia, United States
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MW
Megan Werdmuller Von Elgg
Colleague at VitalsourceChicago, Illinois, United States
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KS
Kristy Schiltz
Colleague at VitalsourceSandwich, Illinois, United States
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JS
Jennifer Sperando
Colleague at VitalsourceGreater Chicago Area, United States
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SM
Steve Mendez
Colleague at VitalsourceGreater Chicago Area, United States
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BS
Brad Schwerman
Colleague at VitalsourceGreater Chicago Area, United States
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EK
Eugenia Katsnelson, Pmp, Psm
Colleague at VitalsourceBuffalo Grove, Illinois, United States
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GP
Ginger Persolus
Colleague at VitalsourceChicago, Illinois, United States
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NS
Nick Strauss
Colleague at VitalsourceChicago, Illinois, United States
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Megan Raymond
Colleague at VitalsourceLake Forest, Illinois, United States
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JF
Jessica Fisher, M.A. Ed.
Colleague at VitalsourceChesterfield, Virginia, United States
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MW
Megan Werdmuller Von Elgg
Colleague at VitalsourceChicago, Illinois, United States
View →
KS
Kristy Schiltz
Colleague at VitalsourceSandwich, Illinois, United States
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JS
Jennifer Sperando
Colleague at VitalsourceGreater Chicago Area, United States
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SM
Steve Mendez
Colleague at VitalsourceGreater Chicago Area, United States
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BS
Brad Schwerman
Colleague at VitalsourceGreater Chicago Area, United States
View →
EK
Eugenia Katsnelson, Pmp, Psm
Colleague at VitalsourceBuffalo Grove, Illinois, United States
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GP
Ginger Persolus
Colleague at VitalsourceChicago, Illinois, United States
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NS
Nick Strauss
Colleague at VitalsourceChicago, Illinois, United States
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4 education records
Jeremy Dabbs education
Full Stack Web Development
Data Analytics
Master Of Arts (M.A.), Arts Administration And Cultural Policy
Bachelor Of Arts (B.A.), Theatre/Theater
FAQ
Frequently asked questions about Jeremy Dabbs
Quick answers generated from the profile data available on this page.
What company does Jeremy Dabbs work for?
Jeremy Dabbs works for VitalSource.
What is Jeremy Dabbs's role at VitalSource?
Jeremy Dabbs is listed as Customer Success Manager at VitalSource.
What is Jeremy Dabbs's email address?
AeroLeads has found 1 work email signal at @redshelf.com for Jeremy Dabbs at VitalSource.
What is Jeremy Dabbs's phone number?
AeroLeads has found 1 phone signal(s) with area code 312 for Jeremy Dabbs at VitalSource.
Where is Jeremy Dabbs based?
Jeremy Dabbs is based in Chicago, Illinois, United States while working with VitalSource.
What companies has Jeremy Dabbs worked for?
Jeremy Dabbs has worked for Vitalsource, Redshelf, Relativity, The Second City, and General Growth Properties.
Who are Jeremy Dabbs's colleagues at VitalSource?
Jeremy Dabbs's colleagues at VitalSource include Megan Raymond, Jessica Fisher, M.A. Ed., Megan Werdmuller Von Elgg, Kristy Schiltz, and Jennifer Sperando.
How can I contact Jeremy Dabbs?
You can use AeroLeads to view verified contact signals for Jeremy Dabbs at VitalSource, including work email, phone, and LinkedIn data when available.
What schools did Jeremy Dabbs attend?
Jeremy Dabbs holds Full Stack Web Development from Coding Dojo.
What skills is Jeremy Dabbs known for?
Jeremy Dabbs is listed with skills including Acting, Theatre, Improvisation, Performing Arts, Entertainment, Stage Management, Stage, and Theatrical Production.
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