Nick Strauss Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, Illinois, United States

*Account management and customer success operations for institution bookstores to deliver course materials for academic terms to students and instructors*Ensuring growth through close working relationships cultivated through timely and accurate service, robust communication, deep knowledge of system based processes, empathy, and friendship*Maintain and.

Chicago, IL

*Production manger & ensemble member of Death & Pretzels*Key holder, house manager, and co-operator of the former Nox Arca Theatre*Rental coordination with various theatre companies and performing arts groups*Contract building to facilitate those rentals*Scheduling rentals, rehearsals, and shows through Google Workplace*Bill and mail handling*Maintenance.

United States

*Account management and customer service for hundreds of clients across two brands of wedding photography (George Street Photo & Video and Lily & Lime) through the CRM software Salesforce and Google Workspace*Handle planning, logistics, payments, and deliverable final products throughout the entire clients' events*Coordinate the flow of events for a.

Greater Chicago Area

• Act as the first point of contact for all customers through phone, email, and online instant messaging
• Continue growing the business by managing over 200 active customer accounts and developing rapport with customer base to facilitate new orders and upsell to existing clients
• Oversee the sales of small and large quantity bulk orders
• Organize and maintain the CRM software (Close) with responsibilities including managing the accounts, logging new sales opportunities, and pursuing hot, cold, and dead leads
• Issue sales quotes for potential and frequent buyers
• Craft outgoing marketing email campaigns

Elk Grove Village, IL

• Manufactured LED lighting fixtures
• Responsible for building safe and functioning fixtures in accordance with safety regulations
• Performed inventory checks, counts, and audits to ensure materials were well documented and accounted for
• Coordinated shipping of materials to end users and clients
• Participated in internal meetings to contribute to leaner operations, time, and money saving practices
• Key member of the team who assisted with the transition from the older warehouse to the newer warehouse

Greater Chicago Area

• Oversaw internal operations of entire store for the morning and afternoon shifts
• Ordered confections and supplies through third party vendors
• Coordinated deliveries to customers and clients
• Demonstrated exceptional customer service skills through meeting the needs of customers and resolving any issues customers might have with the service
• Used organizational/aesthetic skills to ensure store is neat, presentable, and reflects Insomnia Cookies standards
• Offered catering/party planning solutions to larger clients

Westport, CT And Chicago, IL

• Demonstrated exceptional customer service skills through meeting the needs of customers and resolving any issues customers might have with the service
• Used organizational/aesthetic skills to ensure store is neat, presentable, and reflects Crumbs standards
• Assisted customers is making decisions and distinctions
• Offered catering/party planning solutions to larger clients
• Engaged customers at special promotional events
• Counted and sorted money for opening and closing shifts

Bachelor Of Fine Arts - Bfa, Theatre/Theater

Bachelor Of Fine Arts (B.F.A.), Theatre/Theater

Activities and Societies: Actor, Captain of Michigan's Long Form Improv Team, "Witt's End," Screen Arts and Cultures Minor