Jeremy Johnson Email and Phone Number
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Learn more about Jeremy @ https://www.jeremyjohnsononline.comJeremy Johnson spent 20+ years in User Experience, digital transformation, and digital strategy. Starting as a designer but quickly moving to manage teams and leading products — Jeremy's scope of influence is now focused on moving organizations through experience-driven transformation. Jeremy leads change by demonstrating the value of customer experience and the process needed to create real business value from these experiences. Jeremy has a vast collection of knowledge across product development — starting with deep user understanding from UX Design to product management, and finally knows enough about software development to be dangerous.Currently, Jeremy is on the senior management team at geniant, creating exceptional experiences for employees and customers. As you look to navigate your new employee engagement model for hybrid work and improve your experiences across all customer journey moments, let geniant help you shape a better tomorrow.Previously he was VP of Customer Experience for projekt202, an experience-driven design and development company that focuses on transforming businesses through improved customer experience. There he was part of a small senior management team helping projekt202's business grow and scale. During his time on the team, they've seen 200% revenue growth, a move to a global scale, and an acquisition. Before that, Jeremy worked in-house, running UX for several excellent brands, including Sabre Travel Network, GameStop, and Travelocity. During his time on the team, they've seen 200% revenue growth, a move to a global scale, and an acquisition.While his work in UX, CX, and product takes up most of his time, he's also passionate about travel, photography, technology, fashion, gaming, watches, and iced tea.
Geniant
View- Website:
- geniant.com
- Employees:
- 72
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Co-Founder And Svp Experience TransformationGeniantTexas, United States
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Svp Experience TransformationGeniant May 2022 - PresentUsHere at geniant we're shaping experiences for today's shifting realities across physical spaces, people, and digital solutions. We've brought together world-class craftspeople with the skills to help you transform your entire experience. Looking to improve your CX or EX journey? Need to do more with less? Looking to increase velocity? Improve revenue? We're ready to help!
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Ux Events ChairAiga Dallas Fort Worth May 2024 - PresentDallas, Texas, UsAs UX Events Chair, I'm helping organize events that connect local designers (UX and graphic) by fostering collaboration, inspiration, and professional growth. AIGA DFW is a volunteer-run organization passionate about design, and through these events, we help create a space where like-minded individuals can thrive. -
Vice President Customer ExperienceProjekt202 Jan 2016 - May 2022Dallas, Tx, UsIn this role I was part of the senior management team @ projekt202, a leading digital transformation consultancy. During my time here, I've helped grow revenue by 200%, worked through an acquisition with a $9BN market cap global organization, and supported purchases of several regional offices. Throughout this hyper-growth, I started by building one of our region's biggest User Experience teams, moving to help the overall organization with sales, marketing, and strategy. While growing the organization, I continued consulting with Fortune 500 digital leaders on their journey to experience-driven transformation. -
Director Of User ExperienceProjekt202 Dec 2013 - Jan 2016Dallas, Tx, UsLeading the User Experience and Design Research teams for the projekt202 Dallas regional office, I grew the team to one of the largest in the region, working on leading consumer and workplace products and services, including major airlines, retailers, and automotive organizations. projekt202’s process includes true insights gathering through modern Human-Centered Design practices, validation in our in-house lab, and working with our development team to launch successful products.
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Director Of Design & User ExperienceTravelocity Apr 2012 - Dec 2013At Travelocity I ran the User Experience group for our product organization and the design group for our media and merchandising teams. I helped set the vision and design styles and led teams to launch new products on both mobile and desktop. Also, reinstated several customer-centered programs, including prototyping and validation, into the product development process.
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Director Of User ExperienceGamestop Sep 2010 - May 2012Grapevine, Texas, UsAt GameStop, I led the creative and product design for the e-commerce site and the digital gaming products during a company-wide investment in digital transformation. This included a significant overhaul of the e-commerce site and many new products, including a mobile native app and website. -
User Experience ManagerSabre Holdings Oct 2006 - Aug 2010Southlake, Texas, UsAt Sabre Travel Network, I was over the User Experience team tasked with reinventing how travel agents work. This included creating enterprise-critical applications that needed to be robust and easy to use for our travel agent customers. During this time, I also supported several innovation initiatives across the company. -
Sr. User Experience ConsultantGeniant Jan 2006 - Oct 2006UsConsulted with a variety of companies as part of the UX team. My work included designing workflows, wireframes, and final designs - specifically in the B2B space.
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User Experience DesignerGeniant Oct 2002 - Jan 2006UsAt Bright Corner I was on a team that created business value by helping companies design for people. We explored the interactions between a company and customer in terms of experiences - experiences that respond to an individual's needs, desires, and behaviors. (Bright Corner was acquired by Geniant in 2006)
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Interaction DesignerVisual Impact Apr 2001 - Apr 2003Hofstade, BeAt Visual Impact I worked on a range of projects including: Video Editing, Print Production, Photography, Art Direction, Web Design, and Flash Animation.Visual Impact was focused on marketing and advertising and had been in business since the 70s. -
Customer Service SpecialistVerizon 1997 - 1999Basking Ridge, Nj, UsAs a Lead Customer Service rep, I helped Verizon customers with any issues around Verizon home phone service. This was an in-bound call-center, but with an emphasis on sales.
Jeremy Johnson Skills
Jeremy Johnson Education Details
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Brookhaven CollegeGeneral
Frequently Asked Questions about Jeremy Johnson
What company does Jeremy Johnson work for?
Jeremy Johnson works for Geniant
What is Jeremy Johnson's role at the current company?
Jeremy Johnson's current role is Co-founder and SVP Experience Transformation.
What is Jeremy Johnson's email address?
Jeremy Johnson's email address is je****@****202.com
What is Jeremy Johnson's direct phone number?
Jeremy Johnson's direct phone number is +121422*****
What schools did Jeremy Johnson attend?
Jeremy Johnson attended Brookhaven College.
What are some of Jeremy Johnson's interests?
Jeremy Johnson has interest in Travelocity, User Interfaces, Mobile, Technology, Designers, User Experience, Web Applications, Web Design, Interaction Design, Photography.
What skills is Jeremy Johnson known for?
Jeremy Johnson has skills like User Experience, User Experience Design, User Interface, Usability, Interaction Design, User Interface Design, Mobile Applications, Usability Testing, Information Architecture, Wireframes, E Commerce, Agile Methodologies.
Who are Jeremy Johnson's colleagues?
Jeremy Johnson's colleagues are Caleb White, Sam Kelley, Rebecca Healer, Sam Takuro, Christine Haddad, Daniel Harrison, Missy Pinckard.
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