Jeremy Benson

Jeremy Benson Email and Phone Number

Devops Engineer at PeopleFluent @ PeopleFluent
waltham, massachusetts, united states
Jeremy Benson's Location
Nashville Metropolitan Area, United States
Jeremy Benson's Contact Details

Jeremy Benson personal email

Jeremy Benson phone numbers

About Jeremy Benson

Technical professional with a track record of helping companies find innovative solutions that resolve critical challenges and fulfill business needs. Proven success in resolving complex issues using available resources and best practices. Strong training and mentoring skills with the ability to rapidly master new cutting-edge technologies. Skilled in writing efficient code, resolving bugs, and testing. Passionate about making technology more accessible and working in a collaborative team environment to achieve all project deliverables. Projects:- Company-wide consolidation of linux operating systems. Our task was move all of our existing systems to a single standardized OS. This included thousands of servers across Cloud and On-Prem environments.- Created a Nagios-based site monitoring instance for the company. Main objectives were to provide 24x7 monitoring for all of our client facing applications. Additional requirements involved multiple integrations for alerts and notifications to appropriate teams and external applications (email, slack, opsgenie, cache, etc).- Created a Cachet based uptime page to provide an overall, Company wide, snapshot of product health across multiple product lines and regions.- Responsible for a very large project that refactored all of our deployment code for a major product line for our company. Basic infrastructure was to be managed and deployed with Terraform. Ansible was used to configure client specific settings. Jenkins was used to be the central home-base for deploying and updating everything. Areas of expertise include: Ansible | Terraform | Jenkins | AWS | VMware vSphere Software Testing & Installations | Troubleshooting| Client Relationships | Issue Resolution | Complex Problem Solving | Training Staff

Jeremy Benson's Current Company Details
PeopleFluent

Peoplefluent

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Devops Engineer at PeopleFluent
waltham, massachusetts, united states
Website:
peoplefluent.com
Employees:
598
Jeremy Benson Work Experience Details
  • Peoplefluent
    Devops Engineer
    Peoplefluent Jan 2023 - Present
    Franklin, Tennessee, United States
    Working on site reliability across a hybrid cloud environment supporting multiple software products.
  • Peoplefluent
    System Engineer
    Peoplefluent Aug 2019 - Jan 2024
    Franklin, Tennessee
  • Peoplefluent
    Lms Support Team Manager
    Peoplefluent Aug 2018 - Aug 2019
  • Netdimensions
    Client Services
    Netdimensions Oct 2017 - Aug 2018
    Franklin, Tennessee
  • Uniguest, Inc.
    Technical Lead
    Uniguest, Inc. Sep 2016 - Oct 2017
  • Jcpenney
    Human Resource Leader
    Jcpenney Jul 2012 - Feb 2016
    Murfreesboro, Tn
    management, and education.* Coached all levels of leadership to drive customer service and sales and facilitated store trainings to management and associates on topics ranging from basic product knowledge, new customer service techniques, and integrating technology into daily sales processes. * Instrumental in helping the store achieve year-over-year growth to become a top quartile store in all key performance metrics including sales, profit, and customer service.
  • Anode
    Customer Sales Support Specialist
    Anode May 2011 - Jul 2012
    Greater Nashville Area, Tn
    * Leveraged extensive customer service background and product knowledge to help coach staff on ensuring their rapidly growing Digital Signage Product, ìFireSignî, and services remained customer centric.* Delivered the overall vision to enhance the customer experience with a focus on maintaining long-term customer relationships instead of single transactions. * Executed testing software updates and new software releases in addition to managing multiple software installations for Anodeís high profile private and government customers across the country.* Established and managed strong relationships with hardware vendors and advised and instructed multiple project managers on technology aspects.
  • Apple Inc
    Manager
    Apple Inc Jun 2007 - Jan 2011
    * Held four dual management roles at the same time with direct oversight of sales, customer service, human resources, and operations management for a high-volume retail store.* Developed, motivated, and managed a high performing sales team that exceeded corporate goals year-after-year for five consecutive years; trained new employees and helped coach sales staff resulting in multiple employee promotions into increased leadership positions.Manager, Sales / Service / Operations / People ñ HR (Continued)* Drove efforts to ensure store growth and profitability by managing daily operations including budgeting, inventory, merchandising, and scheduling/leading 100 employees across sales, inventory, and visual teams.* Managed all customer service aspects by providing a strategic, hands-on approach to establish strong customer relationships to increase customer satisfaction and brand loyalty.
  • Apple Inc
    Creative (Trainer)
    Apple Inc Sep 2006 - Jun 2007
    * Led and facilitated group classes and one-on-one trainings with a focus on personally customized trainings and classes based on learning needs. * Helped customers transition to the latest Apple technologies and products from older Apple systems, Windows-based systems, or no prior computer experience. * Taught, instructed, and guided customers in a broad range of computer skills from basics operations, email, and the internet all the way to professional classes involving the latest video editing software.
  • Apple Inc
    Specialist
    Apple Inc Jan 2006 - Sep 2006
    * Delivered exceptional customer service by providing customers with technology products and solutions that met their needs and requirements.* Played an integral role in driving sales as part of a team that was in the top sales tier at Apple Inc.
  • Lancaster Christian Academy
    Math Teacher
    Lancaster Christian Academy Aug 2003 - May 2006
    * Taught math and computer classes to students across various grade levels in addition to setting up and maintaining the schools Windows-based network and website.
  • Memorial Hermann Healthcare System
    Exercise Specialist I
    Memorial Hermann Healthcare System Jan 2000 - Jun 2002
    Responsible for teaching group exercise classes, health education classes, personal training and general fitness floor management.

Jeremy Benson Skills

Training Management Iwork Retail Os X Mac Customer Service Sales Social Networking Social Media Ilife Customer Satisfaction Microsoft Office Marketing Keynote Mac Os X Photography Public Speaking Leadership Windows Web Design Windows 7 Video Production Multimedia

Jeremy Benson Education Details

Frequently Asked Questions about Jeremy Benson

What company does Jeremy Benson work for?

Jeremy Benson works for Peoplefluent

What is Jeremy Benson's role at the current company?

Jeremy Benson's current role is Devops Engineer at PeopleFluent.

What is Jeremy Benson's email address?

Jeremy Benson's email address is jeremybenson@me.com

What is Jeremy Benson's direct phone number?

Jeremy Benson's direct phone number is +161589*****

What schools did Jeremy Benson attend?

Jeremy Benson attended Houston Christian University, Houston Baptist University.

What skills is Jeremy Benson known for?

Jeremy Benson has skills like Training, Management, Iwork, Retail, Os X, Mac, Customer Service, Sales, Social Networking, Social Media, Ilife, Customer Satisfaction.

Who are Jeremy Benson's colleagues?

Jeremy Benson's colleagues are Mitchell Susan, Cristina Solis, Thomas Sain, Gretchen Drinon, Dave Hogan, Beth Mcguire, Gerardo Guzman.

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