I am a seasoned business professional with over 15 years of U.S. and international customs operations experience. Recognized for demonstrating a natural aptitude for navigating efficient imports and exports for reputable international clients, as well as for aligning objectives with various stakeholders and implementing and analyzing processes to ensure cohesion and efficiency, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include importation, international/U.S. customs, process development and analysis, database management, client relationship management, operations optimization, and cross-functional leadership. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, problem-solving, organization, and resource management to support efficiency and maximum returns. Under my leadership as Operations Manager – Licensed Customs Broker, I spearhead all operations in the brokerage department, ensuring the safe, efficient, and cost-effective transportation of goods, both domestically and internationally. I also liaise with international agents, freight forwarders, and clients to ensure consistent and effective international freight booking. In addition, I analyze processes, compliance, and the supply chain to evaluate success, streamline operations, and integrate process improvements.Colleagues describe me as a progressive, driven, down-to-earth, technical, and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.