Jeremy Scofield Email & Phone Number

Victoria, British Columbia, Canada

* Consulting on and implementing Salesforce projects for clients.* Leading client-side Salesforce Managed Services.* Working extensively on data analysis and data migration across various platforms

Victoria, British Columbia, Canada

* Handle daily administration of Salesforce.* Plan and implement projects to deal with current and future needs of our Salesforce users, including a full transition from Salesforce Classic to Salesforce Lightning.* Prepare and perform large changes in Salesforce data using tools such as Data Loader.* Work towards cleaner data in our Salesforce implementation.* Resolve Salesforce and other business application related issues experienced by internal users.* Consistently document business application related processes.* Assist end users in using our business applications, including Salesforce.* Always looking to improve our business applications today while looking to meeting future needs.* Handle general IS/IT issues to support the team and on an on-call basis.

Victoria, Bc, Canada

* Manage and improve internal IT systems* Manage the internal helpdesk* Provide desk-side support when needed for Windows, MacOS and Linux systems* Internal IT project management* Manage cloud-based office solutions* Deploy and manage internal office systems* Plan, prepare and implement improvements to IT processes and hardware* Manage internal networks, servers and firewalls* Domain management using Active Directory* Prepare servers and other hardware for deployment to datacenters* Support a development environment* Handle purchasing related to IT* Manage external vendors as appropriate for internal projects and support

Tokyo, Japan

• Propose, plan, manage and complete small and medium sized projects.• Manage local aspects of large global projects and initiatives.• Manage on site support teams within the office.• Some Tier 2-3 support as needed

Tokyo, Japan

• Assist with EIS operations in the Autodesk Tokyo Office.

Tokyo, Japan

• Supported Windows and Mac systems in daily operations.• Worked on local projects.• Supported mobile devices including BlackBerries and iOS devices.• Maintained and further developed the laptop deployment image.

Victoria, British Columbia, Canada

• Supporting various university departments with their desktop productivity needs.• Assist with special projects.• Propose and write project charters for new productivity related projects.• Document and standardize practices to move support towards best practices and improve the clients computing environment.

Tokyo, Japan

• Supported Windows and Mac systems in daily operations.• Acted as a project co-ordinator in remote sites and the Tokyo office, including vendor control.• Supported local IT infrastructure in remote sites and the Tokyo branch office (network and server hardwaresupport including change management and hardware replacement and testing).• Developed, tested and maintained sites on Infosys and SharePoint.• Participated in various beta-testing and development projects• Worked on several special projects with other departments.• Worked with Active Directory (object creation, modification and sorting).

Tokyo, Japan

• Supported some of the IT infrastructure and computers in a medium sized factory environment, as well as building custom systems and finding custom solutions for that environment.• Designed and consulted on several websites.• Consulted with graphic designers on some graphic design and layout projects.• Performed photo editing and post-processing for a small company.• Worked on a digital video edit for an independent documentary.• Designed the graphics for and sold custom products online.• Completed various project-related jobs on contract.

• Designed and worked on online evaluative testing in Japanese.• Selected photos for publication purposes and digitally processed the images from slides for publication.