Store Manager
CurrentAs a store manager I currently lead two medium-sized store units as a representative of the employer. S-Market chain's business idea, strategy and chain operations as well as the values of HOK-Elanto act as the framework and guidelines for the work of the store manager on the daily basis.The store manager is responsible for sales, results and the development of store KPIs, like product loss, availability, personnel costs, customer satisfaction and service quality metrics. Additionally, staff planning, assortment development and responding to customer feedback are some of the weekly key tasks the store manager looks after.Finally, the store manager closely follows the local competitive landscape and reports possible changes further to top management, as well as ensures the realization of brand and tactical marketing procedures within the local store environment.