Address Complex Challenges:Collaborate with customer senior management, relevant teams, business stakeholders, to identify complex challenges, risks, enterprise architecture vision and roadmap.Propose innovative solutions and mitigation plans to address technical, operational, and business-related challenges effectively.Ensure Design Standards:Define design standards with respect to fault resiliency (high availability, recovery), performance, scalability, and monitoring aspects.Incorporate these design standards across all layers of the infrastructure architecture, including compute, storage, networking, and security.Incorporate Security Guidelines:Ensure that security guidelines and measures are integrated into the infrastructure design and technology selection process.Design, implement robust security controls, encryption mechanisms, access management policies, and compliance frameworks to safeguard the organization's data and assets.Explore IaaS & PaaS:Engage with technology OEM and ecosystem providers to identify and guide the development of IaaS & PaaS offerings that meet the customer requirements.Explore new technologies, solutions, and industry trends related to Infrastructure as a Service (IaaS) & Platform as a Service (PaaS).

Customer Coverage:: BFSI & Telecom.Solution Coverage: Software Defined Data Center, Application Modernization, Digital Workspace.Regular Tasks: Technical Presentation, Requirement Gathering, Proof of Concept, Capacity Planning, Solution Proposal.Cross Function: Partner Development, Professional Service & Project Management Alignment.Outcome: IT Transformation, Time to Market, TCO & ROI.

• Assigned for Govt, Telecom, MFS and Defense accounts.• Achieved 30% additional YoY sales goal.• Created 250% business funnel.• Architected 10 new private cloud platform.• Gained largest Mobile Device Management Solution covering 400K users/devices in SEAK region.• Architected first ever cloud pod for virtual desktop infra.• Shaped footprint of VMware HCI, NSX technology & digital workspace.• Handled 100s of customers with Scope of work, Business case, Capacity planning.• Performed numerous virtual presentations, in account workshops, proof of concept and product demo.• Aligned customers on Cloud Native, Modern Application trends.

Identifies opportunities for innovation, obsolescence management and service quality improvement.Continuous IT Infrastructure and IT services planning and development.Develop business cases and recommendations to optimize spending in IT area.Budgeting support, regular CAPEX forecast preparation and alignment.RFI, RFQ preparation and vendor selection support.Partners with business applications teams and operational counterparts to coordinate the delivery of projects.IT infrastructure capacity management and reporting.Software License management.To hold and share high level of expertise within the IT Infrastructure area.Relevant technologies road map tracking.

Requirement gathering and Capacity Planning of IT Infrastructure (domain: Server, virtualization, Storage, and Backup).Project initiator, product feasibility study.Budget collection from management with justification.Collaborate with SCM for technical negotiation part with vendors.Drive and coordinate initiatives designed to achieve superior levels of service.Lead project design, development and assist implementation.Assist in User Acceptance Test (UAT) to verify technical process flow and system integration.

Implementation & Support to EMC Storage & Backup solution.Implementation & Support to VMware.Implementation & Support to Dell Servers and RHEL/Windows platform.Respond to all events and alerts in the monitoring systems.Problem troubleshooting to limit unscheduled product downtime.Maintain a caseload and work with EMC/VMware/Dell engineer to ensure the efficient resolution.Assist the team & the company in achieving service quality objectives and other team goals.Preparation of report information as required.Participation in on-call to deliver 24x7 services.