Jerin Thomas Email & Phone Number

Oakville, Ontario, Canada

Learning and development strategy development and implementationDesigning, delivering, and evaluating learning programsCreating innovative and engaging learning experiencesAnalyzing performance data and providing insightsLeading cross-functional teams and projectsEnsuring compliance with industry and regulatory standardsContinuously improving learning and development processes and systemsStandardisation of New Hire and Lateral Hiring Induction and on-boarding process.Streamline Internal process for better productivity with reduced time in delivery.Vendor Management – Dealing with External Training agencies to deliver workshops as per organisation’s need.

Niagara Falls, Ontario, Canada

Ontario, Canada

Niagara-On-The-Lake

New Delhi Area, India

 Topline Growth –Initiated various activities to capitalise best revenues during every possible opportunity.P&L Management - Process control, Margin improvement, Cost optimization, Wastage reduction, Bottom line Management to ensure every store becomes standalone operationally profitable. Occupancy cost negotiation with landlords being the key strength. Operations Management – Responsible for Café and Xpress day to day operations delivering best customer experience. Driving ops team to deliver organisational goals. Process Excellence – Responsible for creating and executing processes to ensure optimum inventory management, opening and closing procedures, customer processes, billing and staff processes.Geographical Expansion – Identifying profitable locations with best rentals across the state.

India

Post Graduate Certificate, International Business

Post Graduate Certificate, Hospitality Administration/Management

Bachelor Of Science (B.Sc.), Hotel/Motel Administration/Management