- Greet and welcome members and guests upon their arrival- Manage a smooth and efficient check in process for customers before their scheduled classes- Staying up to date about new information, policy changes and offerings - Provide information about classes, schedules, studio policy and safety briefs - Educate and guide participants on proper bike setup and riding techniques to prevent injuries and enhance comfort- Answer customer inquiries and requests promptly - Ensuring safety protocols during classes- Assisting instructors with studio setup and cleanups- Maintaining studio cleanliness- Directing communications between customers and HQ

- Welcome and greet customers upon their arrival - Assist and recommend products suitable for our customers’ needs- Provide knowledgeable advice on children wear and piercing options- Assistance in the preparation and sterilisation of piercing equipments and maintaining hygiene standards - Provide support during piercing sessions to ensure a comfortable and safe experience for young children - Educate customers on piercing procedures, aftercare and safety protocols - Process accurate payments and transactions - Managing company social media accounts - Address customer inquiries and concerns promptly and professionally- Create & design marketing materials used for social media and store displays - Assisted in the organisation and promotion of store events and products to attract new customers and create brand awareness- Conducted photoshoots alongside photo & video editing - Fulfilling & updating e-commerce orders

- Assist customers by answering questions, providing merchandise expertise, processing orders & handling payments- Maintained a clean & organised storefront & inventory- Curated displays by rotating seasonal footwear & accessories- Informed customers about latest sales offering and loyalty programs