Jerod Goggin Email & Phone Number

Atlanta, Georgia, United States

• Primary contact for the client for all services, project management, invoicing, inventory management, contract management, vendor management, provisioning, reporting, and business intelligence
• The CAM is chartered with delivering a complete consulting solution associated with network cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction
• This is accomplished by making recommendations relating to the client’s network infrastructure to streamline costs
• Reviewing, understanding, interpreting and managing carrier contracts
• Understanding of SAAS structure, architecture, and security
• Presenting to C-Level and Executive Level management teams

Atlanta, Georgia, United States

• Primary contact for client predominantly regarding project management
• The CPS is chartered with clearly identify gaps in project delivery while ensuring that the project team and clients are aware of issues that will impact timely project completion and/or costs, and pro-actively seek to.
• Presenting to C-Level and Executive Level management teams
• Provide constant external feedback to clients on savings opportunities and best practices
• Provide timely, detailed and accurate reporting to external and internal audiences
• Perform and share with assigned clients recurring (weekly) updates and status on account

Greater Atlanta Area

• Serve as the single point of contact between the customer and CEDAR, a leading provider of technology enabled product solutions that transform how companies manage omni-channel communications.
• Manage changes to products and services by documenting requirements, managing projects and implementations, and ensuring that client requirements are met when changes are implemented.
• Work closely with development teams to oversee proper scope, requirements, testing, validation, and implementation of change requests.
• Understanding of automated workflows and respective data structure to resolve data processing exceptions. Resolution efforts involve coordination with application support, network, database and development teams.
• Perform quantitative analysis to assist client and account management team's needs.
• Understanding of Oracle SQL to analyze data for both issue resolution and presentation.

• Built customer base through in-store sales
• Handled all administrative aspects of sales including paperwork to establish service, accepting customer payments and filing completed orders
• Maintained files of existing and potential customers
• Performed sales tracking and related reporting
• Supervise business to business sales
• Implementing strategies to build communication with small business owners

Marietta, GA

• Responsible for negotiating recovery of funds on pre-litigation accounts
• Maintained strict guidelines implemented by major clients that included Bank of America and JP Morgan Chase & Co

Kennesaw, GA

Kennesaw, GA

Followed leads for outbound calling to build customer base through credit card sales.