Jerome Garrett Email and Phone Number
Jerome Garrett work email
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Jerome Garrett personal email
Hotel Manager with extensive Guest Service experience. Vast experience in the area of revenue management. A strong and proven leader with the knowledge and fortitude to build a strong team and drive positive results. Worked in the hospitality industry for over 25 years and can face any challenge. Worked as an Assistant Customer Relations Manager, the Guest Services Manager, the General Manager and currently as the Front Office Operations Manager at the Hilton Universal.Bachelors of Science Degree in Political Science from University of California Los Angeles.
Hilton Universal/Los Angeles
View- Website:
- hiltonuniversal.com
- Employees:
- 100
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Front Office ManagerHilton Universal/Los Angeles Aug 2018 - PresentUnited StatesOversee staff of 30+ team members including Bell Services, Concierge, PBX, Valet and Front Desk. Customer satisfaction and Guest Relations. Responsible for adherence to P&L including supplies and labor. Liaison between departments and local partners. Overseeing all social media content and responding to sensitive observations with immediacy.
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Assistant Store Manager OperationsPetsmart Nov 2015 - Aug 202021311 Victory Blvd , Canoga Park, Ca,Oversee multiple department managers, Control customer conversion, Scheduling proficiency, Customer recovery specialist, Employee recognition and celebrations, Facility upkeep, District lead on hotel related mandates. -
Pets Hotel ManagerPetsmart Oct 2006 - Nov 201521311 Victory Blvd., Canoga Park Ca. 91302Focus on customer interaction and satisfaction with pet boarding care. Manage a staff of 40. In charge of scheduling, hiring, marketing, promotions, P & L, safety. Also, as one of three store managers, in charge of ensuring compliance with company P&P for the entire staff of 75 associates and lower management positions. Hotel has been recognized as one of the top performers in the company and has consistently topped $1 million in sales for three consecutive years.
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Guest Services ManagerWyndham Bel Age Hotel Jun 2003 - Nov 2004Hollywood Ca.Manage the front desk operations. In charge of the Front Office, PBX, Bell Services, Night Audit, and Customer Care Ambassador. Direct contact with all VIP and Celebrity clientele. Responsible for scheduling, Revenue Management, Supplies and Maintenance. Quirky aspect of this fun position was the Customer Care Ambassador and I would be in charge of relaying new policies or promotions to the entire hotel staff which we would do in elaborate skits. I played roles as diverse as the Skipper from Gilligan's Island to Morpheus from the Matrix. All in good fun. We created an electric and fun filled environment and in the end, the goal of education was consistently attained.
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Assistant General ManagerCarson Hilton Hotel Jan 2001 - Jun 2003Carson, Ca.Assistant General Manager in charge of the Front Office operations, Bell Staff, Engineering, Housekeeping, and Restaurant. Managed a staff of 50+ team members. Direct contact to the General Manager and District Manager. Moved customer service scores into the high 90's from the original consistent scores of 70's to low 80's. Recognized as top performing manager for 2002.
Jerome Garrett Skills
Jerome Garrett Education Details
Frequently Asked Questions about Jerome Garrett
What company does Jerome Garrett work for?
Jerome Garrett works for Hilton Universal/los Angeles
What is Jerome Garrett's role at the current company?
Jerome Garrett's current role is Front Office Manager.
What is Jerome Garrett's email address?
Jerome Garrett's email address is jg****@****ero.net
What schools did Jerome Garrett attend?
Jerome Garrett attended University Of California, Los Angeles, Los Angeles Valley College, Los Angeles City College.
What are some of Jerome Garrett's interests?
Jerome Garrett has interest in Musician In Jazz Band Somethin' Smoothe.
What skills is Jerome Garrett known for?
Jerome Garrett has skills like Front Office, Management, Leadership, Customer Service, Hotels, Sales, Hospitality Industry, Revenue Analysis, Hospitality, Hospitality Management, Hotel Management, Hotel Booking.
Who are Jerome Garrett's colleagues?
Jerome Garrett's colleagues are Israel Vazquez, Caroline Gell, Joel Spirlin, Arthur Panaligan, Daniel Rivas, Stephanie Lin, Jason Harley.
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2census.gov, census.gov4 +130176XXXXX
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Jerome Garrett
Business Coach-Helping Business Owners Succeed At Business, Money, And Life.Managing Member At Impact Capital Partners.Tulsa, Ok1techsolutions.cc1 +191877XXXXX
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Jerome Garrett Jr., MBA, FACHE
Chief Administrative Officer, Department Of Family Medicine And Community Health, University Of Wisconsin-MadisonMadison, Wi3hotmail.com, mayo.edu, mcw.edu4 +171583XXXXX
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