Jérôme Mouchès
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Jérôme Mouchès Email & Phone Number

Service Solutions Director | Driving Customer Success and Strategic Growth at Dynatrace at Dynatrace
Location: Greater Paris Metropolitan Region, France, France 14 work roles 5 schools
1 work email found @leyton.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Service Solutions Director | Driving Customer Success and Strategic Growth at Dynatrace
Location
Greater Paris Metropolitan Region, France, France
Company size

Who is Jérôme Mouchès? Overview

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Quick answer

Jérôme Mouchès is listed as Service Solutions Director | Driving Customer Success and Strategic Growth at Dynatrace at Dynatrace, a company with 5617 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a work email signal at leyton.com and a matched LinkedIn profile for Jérôme Mouchès.

Jérôme Mouchès previously worked as Digital Business Partner at Leyton and Head of Project Management - Efficience division at Leyton. Jérôme Mouchès holds Licence (Three-Year University Degree), Marketing from Université Paul Valéry - Montpellier Iii.

Company email context

Email format at Dynatrace

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{first_initial}{last}@leyton.com
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Profile bio

About Jérôme Mouchès

Digital Business Partner, I help internal business units in enhancing their daily duties, securizing their data processing and accelerating their delivery.Fluent in English and Technical English.Used to customer relationship and conflict solving.Excellent oral and written communication, strong training skills.Keen on technology and communication I managed to combine both skills all along my career. Active listening, strong knowledge of network, operating systems and IT infrastructure, great sense of organization and setting priorities are my main qualities. And I know how to use these qualities to help customers reach their goals respecting their constraints.

Listed skills include Team Management, Project Management, Crm, Management, and 35 others.

Current workplace

Jérôme Mouchès's current company

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Dynatrace
Dynatrace
Service Solutions Director | Driving Customer Success and Strategic Growth at Dynatrace
Paris, FR
Website
Employees
5617
AeroLeads page
14 roles

Jérôme Mouchès work experience

A career timeline built from the work history available for this profile.

Service Solutions Director | Driving Customer Success And Strategic Growth At Dynatrace

Paris, FR

Digital Business Partner

Current

Issy-les-Moulineaux, Île-de-France, France

As a Business Partner I support Leyton's business unit consulting teams in improving their performance and efficiency by:- Diving into consultants life to better understand their processes- Finding pain points and solving them- Defining new applications to create new Leyton products- Following Business Units KPI- Being a real member of Business Units to.

Jul 2024 - Present

Head Of Project Management - Efficience Division

Issy-les-Moulineaux, Île-de-France, France

Natural evolution from my previous job position at Leyton, I focused my work on Efficience division (formerly Efficience & Energy).Close to Efficience division Business Units I help them to find digital solutions to their needs.- Learn consultants' job, the workflow they use and their data processing- Find quick-wins and digital solutions to pain points.

Jul 2023 - Jul 2024

Head Of Project Management - Efficience & Energy Divisions

Issy-les-Moulineaux, Île-de-France, France

Focused on France Efficience & Energy divisions, I helped their Business Units to define their needs, set priorities and produce return of investment.With the help of the mighty Moroccan development team we delivered more than 2000 man days projects for 8 Business Units.

Jul 2021 - Jul 2023

Head Of Digital Studies Division

Issy-les-Moulineaux, Île-de-France, France

Head of Studies Division (Project Management team and Dev team)- Setting priorities for Leyton Group's development projects depending on ROI- Helping PM team in translating customers needs in technical language to the offshore DEV team- Single point of contact for Leyton Group's Managing Directors and Key Users in 11 countries

Jul 2017 - Jul 2021

Head Of Pm & Support

Net Quality

Nanterre

Organizing Project Management: coordination, planning and deliverySupport team Manager: setting procedures, organizing assets planning, managing escalations

Feb 2013 - Jul 2017

Presales Consultant & Project Manager

Paris, Île-de-France, France

In charge of presales operations and Project Management for Witbe's IT monitoring solution.Promoting Witbe's products and solution, gathering customers' needs and designing technical architecture.

Apr 2010 - Jan 2013

Customer Support Team Leader

Paris, Île-de-France, France

As of 2008 I took in charge Customer Support Team management (8 members):- employees management- planning management- reporting to EMEA Top Management

Apr 2008 - Apr 2010

Customer Support Analyst

Paris Area, France

APM Customer Support.Post Sales Engineer and front line contact for customers, establishing good relations and communication with software operators and end-users of our network metrology solutions.First and second level analysis of customers' issues and environments, keen on communication and problem solving.

May 2006 - Apr 2008

Information System Technician

Paris, Île-de-France, France

Internal Technical Support: hardware and software support for Company's employees.Trainer for newcomers, writing guidelines and training documents.In charge of Marketing and Sales DB for EMEA.

May 2001 - Apr 2006

Multimedia Department Manager

But

Mont-de-Marsan, Nouvelle-Aquitaine, France

In charge of managing stocks, sales and post sales for Multimedia Department (computers, cameras and cell phones).Sales turnover increase +20% per year.Managed a 4 multimedia salesmen team.

Aug 1998 - Mar 2001

Household Appliances Supervisor

Mont-de-Marsan, Nouvelle-Aquitaine, France

Took charge of a 5 people team and developed cell phones and computers sales.

Sep 1997 - Aug 1998

Shop Salesman

Anglet, Nouvelle-Aquitaine, France

Multimedia salesman (cell phones and computers)Created computers department.Developped computers and cell phones sales.Started to help end-users in computers problem solving.

Sep 1996 - Sep 1997

Sales Assistant

Chateau Bellevue

Baigts-de-Béarn, Nouvelle-Aquitaine, France

Developped local sales in local shops, supermarkets, trade fairs and show.Learned to work with mental handicapped people and to make sales fit production capabilities.

Nov 1994 - Oct 1995
Team & coworkers

Colleagues at Dynatrace

Other employees you can reach at dynatrace.com. View company contacts for 5617 employees →

5 education records

Jérôme Mouchès education

Deescem (Three-Year University Degree), Communication And Marketing

Espace Sentein

Bts (Two-Year Technical Degree), Action Commerciale (Sales Operations), Major

Bts Charles Despiau

High School, Trade In Technological Equipment

Cefotech

High School, Mathematics And Litterature

Lycée Charles Despiau
FAQ

Frequently asked questions about Jérôme Mouchès

Quick answers generated from the profile data available on this page.

What company does Jérôme Mouchès work for?

Jérôme Mouchès works for Dynatrace.

What is Jérôme Mouchès's role at Dynatrace?

Jérôme Mouchès is listed as Service Solutions Director | Driving Customer Success and Strategic Growth at Dynatrace at Dynatrace.

What is Jérôme Mouchès's email address?

AeroLeads has found 1 work email signal at @leyton.com for Jérôme Mouchès at Dynatrace.

Where is Jérôme Mouchès based?

Jérôme Mouchès is based in Greater Paris Metropolitan Region, France, France while working with Dynatrace.

What companies has Jérôme Mouchès worked for?

Jérôme Mouchès has worked for Dynatrace, Leyton, Leyton France, Net Quality, and Witbe.

Who are Jérôme Mouchès's colleagues at Dynatrace?

Jérôme Mouchès's colleagues at Dynatrace include Julia M., Mark Rakoczy, Charles Strauss, Julia Reynolds, and Davide G..

How can I contact Jérôme Mouchès?

You can use AeroLeads to view verified contact signals for Jérôme Mouchès at Dynatrace, including work email, phone, and LinkedIn data when available.

What schools did Jérôme Mouchès attend?

Jérôme Mouchès holds Licence (Three-Year University Degree), Marketing from Université Paul Valéry - Montpellier Iii.

What skills is Jérôme Mouchès known for?

Jérôme Mouchès is listed with skills including Team Management, Project Management, Crm, Management, Solution Selling, Networking, Software Project Management, and Troubleshooting.

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