Jerome Perry Email & Phone Number

Gaithersburg, Maryland, United States

- Provided personalized customer service, assisting clients with product selection and inquiries in-store and over the phone.- Handled front office tasks, including answering calls, scheduling appointments, and following up with customers to ensure satisfaction.- Maintained displays and managed inventory, contributing to an organized and welcoming showroom.- Processed transactions, returns, and exchanges efficiently while supporting store sales goals throughproduct promotion and expert knowledge.

Manhattan, New York, United States

- Created and managed social video content for Complex News, including scripting, filming, editing, and publishing.- Utilized CapCut for video editing, including importing footage, trimming clips, adding B-roll, and overlaying effects.- Managed media files and project assets, ensuring organized storage on Google Drive, and archiving completed projects to Complex’s server via Media Shuttle.- Implemented best practices for filming, including optimal camera settings, lighting, and background setup to maintain video quality.- Ensured all content adhered to Complex’s guidelines, including proper captioning, title card usage, and music licensing.- Collaborated with the supervising producer to ensure content alignment with brand standards and storytelling objectives.

Bethesda, Maryland, United States

- Delivered personalized customer service by guiding clients through frame selection and helping themchoose eyewear best suited to their style, prescription needs, and lifestyle preferences.- Accurately entered prescription details and other customer information, ensuring precision and speedin order processing for optimal customer experience.- Excelled at promoting add-on options, including blue light filtering, photochromic lenses, andhigh-index materials, placing in the top 20% for add-on sales in the store.- Built rapport with customers to create a welcoming environment, following up post-purchase toaddress any concerns and ensure satisfaction.

- Designed intuitive and visually appealing user interfaces for web and mobile applications.- Developed interactive prototypes and wireframes to illustrate design concepts and gather feedback.- Conducted user research, including usability testing and user interviews, to inform design decisionsand improve overall user satisfaction with the website.- Proficiently tracked and monitored ongoing software changes, ensuring timely updates and adherenceto deadlines.

Rockville, Md

- Managed routine contractual matters through the Ariba Contract Management system with guidance from Legal for more complex issues.- Ensured that signed contracts are communicated to all relevant parties to provide contract visibility, awareness, and interpretation to support implementation.- Adhered to procedures for contract management and administration in compliance with company policy.- Represented the organization as the primary administrative contact on assigned contracts.- Identified contract issues and responded to a variety of inquiries.--

Greater New York City Area

- Supported Executive Vice President of Business & Legal Affairs, Michael Kushner, with daily operational functions- Administrative duties such as filing, copying, faxing, and mailing for the Legal department- Drafted standard agreements and professional service agreements using standardized contract language. - Reviewed and summarized music licensing agreements for songs used in advertisements - Created and implemented marketing campaigns for Atlantic’s recording artists

Greater New York City Area

- Provided case management and administrative support with clients- Conducted extensive research on copyright laws- Acted as liaison between clients and attorneys to ensure positive experiences for both parties- Maintained connections with clients to encourage repeat business and referrals

Flushing, Ny

- Utilized customer service skills to drive sales- Extensive product knowledge to connect customers with the right product - Maintained inventory and replenished stock when low- Provided cashier duties and cleaned work areas

Soho, New York

- Served each customer based on their individual needs- Possessed knowledge of fashion trends, color coordination, and fits to style customers- Replenished inventory, tracked sales, and hit specific targets goals based on company needs

Bachelors, Business Management And Operations, Gpa 3.74

Activities and Societies: St. John's University Student Ambassador, St. John's University Student Shadow Program.

The Complete 2023 Web Development Bootcamp, Dr. Angela Yu

Front-End Web Development, HTML 5, CSS 3, Flexbox, Grid, Bootstrap 5, Javascript ES6, DOM Manipulation, jQuery, Bash Command Line, Git.