Project Scoping:- play a driving role in scoping meetings and help developing statements of work with the relevant breakdown structures based on accurate analysis of customers' requirements- estimate work effortsProject Delivery:- participate in design workshop with customers and/or partners and provide input as necessary- develop and improve project-related documents with any required technical architecture diagrams- perform deployment, configuration, testing and troubleshooting of Fortinet security solutions in the customer environment, and work closely with PMO team to ensure successful completion of projects- assist customers through the rollout, migration or go-live phase for the deployed security solution- deliver knowledge transfer sessions for customer's staff on the relevant Fortinet security solutions- participate to highly visible projects- own and contribute to the resolution of complex technical escalations in relation to projects in delivery, and interface with customers and other teams (TAC, Engineering, and so on)Administrative:- review peer documents for technical accuracy and quality assurance- continuously work on developing knowledge an skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by attending trainings- mentor new hires during onboarding phase, and provide insight on technical aspects as well as procedures and practices- contribute to Professional Services collateral such as templates, methodologies, best practices, or lessons learnedIn addition, as the SD-WAN team prime, I'm responsible for facilitating communication, training, and documentation maintenance within the EMEA Professional Services team, and to the other Fortinet teamsProducts: FortiGate, FortiManager, FortiAnalyzer, FortiClient, FortiSwitch, FortiAP, FortiSASESolutions: SD-WAN, SASE, ZTNA, Switching, Wireless, Central Management, Central Logging, Remote Access

Day-to-day operating of multi-customer infrastructures to guarantee continuity of service :- managed security services (firewalling, UTM, remote working),- datacenter networks (VXLAN fabric),- managed SDWAN services,- backbone networks.Technologies: Fortinet and Huawei (mainly) + Versa Networks / Cisco / StormshieldTasks: - customer incident response,- escalation management,- alert solving (Cacti, What's Up),- management of multicustomer infrastructures (see above),- capacity planning (firewalling, datacenter),- R&D,- internal training and documentation

Situation :- technical expert in Network Security,- mainly on Fortinet products,- SD-WAN technical referee.Tasks :- manage Telco, Security and Networking technically-complex projects- ensure that the BUILD staff is able to implement Fortinet products and Versa Networks solutions,- pre-sales assistance on responding to complex calls for bids,- R&D on Fortinet products.Actions :- project management (internal/external communication, planning),- documentation of internal solutions based on Fortinet products and Versa Networks solutions (SD-WAN),- conduct of Fortinet and Versa Networks training,- attendance to several Fortinet trainings, in order to adapt it to internal processes.Results :- implementation of networking infrastructures, reinforced with security, for customers from differnt sectors (healthcare, marketing, authorities, emergency services, energy, IT, ...), and writing of the associated internal documentation,- SD-WAN productivity empowering (3-4 to 30 people able to implement),- Fortinet NSE 1 à 5, et NSE 7 - Enterprise Firewall certified,- contribution to internal projects, like endpoint internal security, or centralized firewall management.

Management of technically-complex projects among the following :- service provider routing,- datacenter hosting,- network security,- teleworking,- wireless, - captive portal. Development of internal processes to provide the following services :- SD-WAN,- firewalling,- LAN and Wi-Fi analysis.

Management of Telco, Networking and Security projects within the Delivery department (BUILD team) of the company :- coordinator of the different actors in a project (suppliers, customers, internal team),- meeting conduct and associated notes,- planning and customer delay management,- emergency management,- internal/external communication,- implementation of solutions on the following products : Cisco, Fortinet, Stormshield, and Motorola.

Replacement of 26 network local and backup, including Cisco routers and switches, and Checkpoint firewalls- implementation of a prototype to avoid any impact on the production network,- writing and application of migration procedures,- planification of maintenance windowsAuto-training : CCDA, CCNPCCNA Certified