Leading a development team driving vision, strategy, and roadmap of workflow automation features for The African Talent Company (Jobberman NG & GH, Brightermonday KE & UG) brand’s mobile apps and web platforms as well as owning product-led growth strategy for User Onboarding, Job Listings and Search, Application and Hiring Process, assessment and Payment integration..ResponsibilitiesWorking closely with the Engineering Team to define Product Roadmap, priorities, goals, and to estimate the resources needed for delivery of OKRs using MoSCoW frameworkWorking with Management and cross-functional leads to define and execute the strategy of the companyDemonstrating leadership skills by leading Scrum teams in the development and launch of new products, using Agile methodologies to deliver high-quality products quickly and efficientlyLeading efforts to improve conversion rates at various stages of the user journey, from initial sign-up to activation and retention, by conducting A/B tests, user research, and iterative product improvementPreparing and presenting the monthly product release updates with stakeholders

Leading a development team driving vision, strategy, and roadmap of workflow automation features for The African Talent Company (Jobberman NG & GH, Brightermonday KE & UG) brand’s mobile apps and web platforms as well as owning product-led growth strategy for User Onboarding, Job Listings and Search, Application and Hiring Process, and Payment integration.

Responsibilities:Defined the minimum viable product (MVP) feature setAssisted in development of product roadmapWrote feature specifications for developersPrioritized backlogsWorked closely with UI/UX designers to deliver user-friendly product designsCreated the wireframes & prototype Achievements:Developed and launched a mobile payments product for a UK fintech startup, enabling international P2P payments and remittances while eliminating transfer fees. Additionally, facilitating direct service purchases for African immigrants supporting their families, and streamlining service distribution for providers in AfricaProcessed over 10,000 transactions in the first monthAccelerated product development by 20% from MVP definition, and reduced time-to-market for the product

• Distributing products through Value Add Reseller Channel• Ensure prompt deliveries and deadlines.• Independently develop processes to obtain leads through possible sourcing opportunities,and work closely with clients.• Ensure account coverage to touch all opportunities on a schedule basis.• Ensure territory achieves or exceeds the required quota.• Maintain an accurate up to date forecast and pipeline.• Develop and submit comprehensive proposal based on individually or team assessed needsof potential clients.• Identify prospects• Writing of daily, weekly, monthly and quarterly reports of reseller channel.• Execute other duties as assigned by the Director of Business Development.• Manage OEM partners sales visit and expectations• Managing OEM engagement/visit at customer premise with C-level management

 Liaison with Product Managers and Development to understand details of product direction and design, and communicate information back to sales organization. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc. Managing and interpreting customer requirements- speaking with clients to understand, anticipate, and meet their needs. Meeting with customers over the phone, email, or on site to assist in technical aspects of business development. Production of responses to Request for Information and Request for Pricing. Coordinate requirements for proofs of concept with Product Management/Product Development. Responsible for staying current on competitive analysis and understanding differentiators between the company and its competitors. Development of Industry specific and technical white papers.

*Provide technical and presales support to software (SAP, Microsoft, Serosoft) solutions sales team.* Maintain solid, technical understanding of products in conjunction with business benefits. * Run product demonstrations. * Configure applications for proof of concept.* Support sales team on proposal and solutions to customers.* Effectively communicate technical answers to questions customers may have regarding the solution. * Meet customers to understand user requirements and come out with proposals. * Generate Bill of Materials for quotations.* Assist sales in gathering 3rd party pricing and liaising with 3rd parties, if required.

 Develop centralized, efficient methods for managing end user systems to minimize downtime and hands on visits to workstations, including Microsoft System Operations Center or similar. Apply business/technical support concepts to perform Tier 3 (highest-level) technical support. Support the review of system architecture and recommending improvements to service delivery. Analyze system architecture, planning and implementing more efficient and effective client device management practices. Accurately manage IT asset inventory and software licensing compliance. Identify and address complex usability problems. Assist in the preparation of department budgets and business plans involving purchasing new services, hardware, software, and other IT supplies. Managing various user accounts such as Windows domain, email, CRM, and calendar, ensuring that the appropriate levels of security are maintained while enabling users to complete their work effectively. Apply business/technical support concepts to analyze application problems and resolve complex issues that may have strategic impact. Participate in the active management of security risks by monitoring client device Assume role of System Administrator, when s/he is absent, including managing remote backup and restore, Windows and Linux troubleshooting, daily server log reporting

Assisted in providing on-site administration and support for installed ICT infrastructure and protect clients' ICT infrastructureAssisted in performing required assessment, plan, design, and recommendations on various IT solutions Assisted in providing systems / network services namely; remedial, comprehensive and basic maintenance to clientsAssisted in sales and installation of computing hardware and network gears