Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.Design, plan, organize, or direct orientation and training programs for employees or customers.Develop alternative training methods if expected improvements are not seen.Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.Keep up with developments in area of expertise by reading current journals, books, or magazine articles.