Jerrell Johnson Email & Phone Number

Reisterstown Md

Baltimore, Maryland

Executive Team Trainers are learning the various responsibilities and functions of the following roles: Executive Team Trainer (Assistant Store Manager), Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM s in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through… Show more Executive Team Trainers are learning the various responsibilities and functions of the following roles: Executive Team Trainer (Assistant Store Manager), Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. At a high level, ASM s in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. They will learn how to accomplish these objectives through effective leadership of and communication to their Associates.MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIESGeneral Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store s in-stock position, and maintaining an appealing and organized store appearance. ASM s in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Supervising Store Associates to include interviewing, hiring, motivating, coaching, shipping and recieving freight work. training,developing, and communicating to associates. ASM s in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary. Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support. ASM s in Training will also learn how to oversee the back end processes, including receiving and freight teams to ensure that merchandise is received and stocked appropriately. They will also learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. Show less

Greensboro, North Carolina

Baltimore, Maryland

My primary responsibilities was setting schedules, hiring and training new employees, answering telephones, following food-safety protocols, delegating work, taking inventory, placing food orders, Verbal and visual demonstration as well as hands-on instruction.

Dllr From The State Of Maryland, Computer Technology/Technician, 3.6

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, 3.7

Activities and Societies: Toastmasters inspirational speakers certification