Jerrodd Evans Email & Phone Number

Coppell, Texas, United States

• Works on a team that provides SaaS products to financial institutions, managing month-end statements, marketing campaigns, online banking, and end-of-year tax preparation.• Initiates new projects in Jira, monitors stories for updates, and responds to client questions as needed through all phases of the project until final code release.• Serves as the main point of contact for existing clients.• Assists the department with tasks like document management, updating client information, generating audit reports in Excel, coordinating schedules, etc. • Utilizes risk management strategies to identify potential project barriers and develops creative solutions to resolve issues, escalating when necessary.• Acts as a liaison between clients and the operations, production, quality control, and development teams for managing projects and collecting month-end deliverables.

Atlanta, Georgia, United States

• Serves as the main point of contact for new programming requests and application setups functioning as the go-between the development team and the client. •Attends daily scrum meetings with all departments to discuss daily operations, open projects, projects in danger, approaching milestones, and client complaints. • Utilizes expert communication and critical thinking skills when working with clients to define the scope of their programming request. • Coordinates with various departments to determine billable hours and project timelines then prepares final timeline and work order for client approval. • Monitors key milestones such as sample approvals, quality reviews, internal testing, and code release dates in Jira.• Leverages expert time management and organization skills to execute deliverables and drive projects to completion.

Dallas, Texas, United States

• Works on a cross-functional team tasked with the implementation of software aimed at reducing client expenses.• Attends regular client meetings to gather information needed to identify service needs, define project scope and objectives, and establish post-go-live goals.• Makes use of product tools and practices to create project plans, manage tasks, and track budgets.• Utilizes innovative problem-solving skills to remove project barriers and execute time-sensitive deliverables.• Train staff on using new software effectively by developing manuals, guides, and training videos.• Provides post-implementation support and makes iterative improvements.

Stephenville, Texas, United States

• Provides administrative support to the residential coordinator and the student housing department.• Collaborates with professional staff weekly to achieve university and departmental goals.• Aided the university in the coordination and execution of student life projects.• Assist in the creation and distribution of promotional materials for student life events. • Manages assigned facility and provides residential coordinator with facility status updates.• Supports the educational success of students by identifying and resolving potential barriers to access.• Serves as the main point of contact for residents and administrative staff.

Master'S Degree, Business Administration, Concentration In Cybersecurity, 4.0

Bachelor'S Degree, Business Administration And Management, General, 3.0