Jerrold Mcdade Email & Phone Number

Franklin Park, Illinois, United States

• Plan, implement, and monitor day-to-day transportation operations, including analysis of on-time reports, delivery reliability, and manpower needs.
• Review and schedule daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc.
• Resolve equipment failures or breakdowns, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair.
• Motivate employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment.
• Supervise employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required.
• Update routing programs, coming up with weekly safety topics, completing weekly schedules, including review of drivers DOT information.

Lithia Springs, Georgia, United States

• Managed inbound/outbound freight flow and productivity
• Provided leadership and accountability to team of drivers.
• Ensured facility Key Performance Indicator (KPI’s) goals are met and/or exceeded
• Responsible for enforcing and fostering a safe work environment that is compliant with state and federal DOT guidelines
• Accountability for driving daily work habits to ensure operational model compliance
• Responsible for managing and driving a culture of excellence in quality of product to our customers

Lithia Springs, Georgia, United States

• Assigned and Pre-Plan loads to drivers and dray carriers according to appointment times and driver availability to meet customer requirements.
• Monitored pickup and delivery times against driver performance to maintain optimum service levels and customer satisfaction.
• Balanced freight and equipment availability in assigned markets according to capacity, customer requirements and driver needs.
• Coordinated trailer pools, chassis and equipment availability at customer sites and rail ramps to balance available assets and meet Operations and Customer needs.
• Coordinated with Account Reps, appointment clerks, on resetting freight based on rail updates, missed appointments, etc.
• Resolved service issues promptly to meet and exceed customer requirements and maximize service levels for customer retention.