Jerrold Mcdade Email & Phone Number

• Communicate company safety program enforces safety rules and compliance with all government regulations. • Interact daily with internal and external customers to deliver exceptional customer service to meet and exceed customer expectations and provide on-time and quality delivery of freight. • Collaborate with interdepartmental teams and other functions to achieve work objectives and ensure seamless movement of freight.• Supervise and direct all activities of dockworkers and other support staff engaged in the loading and unloading of freight.• Prepare and plan daily utilization of resources to ensure a consistent and efficient operation. • Utilize independent judgment and effectively recommend personnel actions in accordance with company policy, procedures, Collective, Bargaining Agreements, and contractual language. • Manage work assignments, monitor performance and provide training on duties, policies and procedures.

Atlanta, Georgia, United States

• Managed inbound/outbound freight flow and productivity• Provided leadership and accountability to team of drivers. • Ensured facility Key Performance Indicator (KPI’s) goals are met and/or exceeded• Responsible for enforcing and fostering a safe work environment that is compliant with state and federal DOT guidelines• Accountability for driving daily work habits to ensure operational model compliance• Responsible for managing and driving a culture of excellence in quality of product to our customers

Atlanta, Georgia, United States

• Assigned and Pre-Plan loads to drivers and dray carriers according to appointment times and driver availability to meet customer requirements.• Monitored pickup and delivery times against driver performance to maintain optimum service levels and customer satisfaction.• Balanced freight and equipment availability in assigned markets according to capacity, customer requirements and driver needs.• Coordinated trailer pools, chassis and equipment availability at customer sites and rail ramps to balance available assets and meet Operations and Customer needs.• Coordinated with Account Reps, appointment clerks, on resetting freight based on rail updates, missed appointments, etc.• Resolved service issues promptly to meet and exceed customer requirements and maximize service levels for customer retention.• Met and exceeds productivity goals for Operations to minimize empty miles and maximize stops to reduce costs.• Matched load assignment requirements to driver's available hours to maintain hours of service and Company regulations.