Jerry Joseph

Jerry Joseph Email and Phone Number

Driving Client Success | Converting Insights into Impact | Strategic Account Planning | Crafting Growth Solutions @ IronOrbit
anaheim hills, california, united states
Jerry Joseph's Location
Miami-Fort Lauderdale Area, United States
Jerry Joseph's Contact Details

Jerry Joseph personal email

n/a
About Jerry Joseph

Experienced and results-driven professional with a track record of 7+ years in sales and account management. Possessing an enthusiastic personality, I excel in swiftly identifying customer needs and proposing suitable solutions. A persuasive communicator, I demonstrate exceptional presentation and computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. I have extensive expertise in CRM systems, Salesforce, CITRIX, SAAS, Zendesk, and KV Core.

Jerry Joseph's Current Company Details
IronOrbit

Ironorbit

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Driving Client Success | Converting Insights into Impact | Strategic Account Planning | Crafting Growth Solutions
anaheim hills, california, united states
Website:
ironorbit.com
Employees:
25
Jerry Joseph Work Experience Details
  • Ironorbit
    Account Manager
    Ironorbit Apr 2024 - Present
    Anaheim, California, United States
    At IronOrbit, my role involves managing client relationships, identifying new business opportunities, and ensuring customer satisfaction. I work closely with our team of subject matter experts to deliver comprehensive, customized, and industry-specific solutions that address the most significant technological challenges modern businesses face.
  • The Keyes Company
    Customer Success Manager
    The Keyes Company Jul 2019 - Apr 2024
    Aventura
    As a Customer Success Manager at The Keyes Company, I play a pivotal role in enhancing the overall customer experience by providing comprehensive software knowledge to our agents within the office. Specializing in the utilization of KV Core, a powerful CRM tool, my primary responsibility is to ensure that our agents seamlessly connect with their clients. I am dedicated to retaining strong relationships with our agents, ensuring the continued and effective use of the software. This involves responding to and reporting feedback, addressing concerns, and actively engaging with agents to educate them on new features and functionalities. Through my efforts, I contribute to the success and efficiency of our team, fostering a collaborative environment that maximizes the potential of our real estate professionals.
  • American Express
    Customer Retention Specialist
    American Express Jun 2019 - Jul 2022
    Sunrise, Florida, United States
    As a Customer Success Manager at American Express, my primary responsibility is to foster strong relationships with clients, ensuring their satisfaction and positive engagement with our products and services. I guide new clients through the onboarding process, provide personalized product training, and serve as their main point of contact for inquiries and issue resolution. I collaborate with cross-functional teams, monitor key performance indicators, and advocate for clients within the organization. My role involves analyzing customer feedback, implementing strategies for account retention, and identifying opportunities for upselling or cross-selling based on individual needs. Ultimately, my focus is on enhancing the overall customer experience, promptly addressing concerns, and contributing to the growth and loyalty of our client base at American Express.
  • Verizon
    Account Manager
    Verizon Aug 2017 - Jun 2019
    Fort Lauderdale, Florida, United States
    As a phone sales representative at Verizon, I thrive on helping customers discover the perfect mobile solutions tailored to their unique needs. Guiding individuals through the diverse range of cutting-edge phones and services that Verizon offers, I ensure a seamless and enjoyable experience. My role involves not only showcasing the latest in technology but also understanding each customer's preferences and requirements to recommend the ideal device and plan. With a strong emphasis on product knowledge, I provide detailed insights into features, benefits, and promotions, aiming to make the decision-making process smooth and informed. Building trust and rapport with customers is at the core of my approach, ensuring that each interaction results in a satisfied and confident consumer ready to embrace the best of Verizon's phone offerings.
  • Foot Locker
    Store Manager
    Foot Locker Feb 2013 - Aug 2017
    Miami, Florida, United States
    Lead and manage day-to-day operations of a high-traffic shoe store, ensuring a seamless and positive customer experience. Achieved and exceeded monthly sales targets through effective merchandising strategies, staff training, and customer engagement. Implemented inventory management procedures to optimize stock levels, minimize shrinkage, and enhance product turnover. Recruited, trained, and motivated a team of 14 sales associates, fostering a collaborative and customer-focused work culture.Conducted regular performance evaluations, provided constructive feedback, and implemented training programs to enhance staff productivity and knowledge. Collaborated with vendors to negotiate favorable terms, monitor product trends, and ensure a diverse and appealing product selection.Implemented visual merchandising standards to create an attractive and organized store layout, enhancing the overall shopping experience.

Jerry Joseph Education Details

Frequently Asked Questions about Jerry Joseph

What company does Jerry Joseph work for?

Jerry Joseph works for Ironorbit

What is Jerry Joseph's role at the current company?

Jerry Joseph's current role is Driving Client Success | Converting Insights into Impact | Strategic Account Planning | Crafting Growth Solutions.

What is Jerry Joseph's email address?

Jerry Joseph's email address is je****@****zon.com

What schools did Jerry Joseph attend?

Jerry Joseph attended North Miami Beach Senior High School, Broward College.

Who are Jerry Joseph's colleagues?

Jerry Joseph's colleagues are Rogelio Onzures, John Youssef, Dan Foecking, Justine Scott, Jeff Patton, Robert Defabio, Jamie Melendez.

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