Experienced in entire product life cycle. Including new product development, current product operations and customer assurance. Familiar with PDLC. Experienced in project management, quotation negotiation and data analysis. Experienced in pre & post sale support and customer care. Experienced in product quality management. Experienced in managing and cooperating with suppliers. Strong communication skill, leadership, positive working attitude and fast learner.
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Program ManagerHewllet-Packard Nov 2015 - PresentShanghai As business lead, responsible for on-time, under budget, end-to-end delivery of HP products and solution from concept to market intro. Leading and managing cross-functional project teams in worldwide including Product Architecture, SW PM, FW PM, Manufactory PM, HW team, Product Compliance team, Customer Assurance team, Finance and Marketing Product Manager. Leading team to cooperate with ODM team monitoring products on-line performance, HP requests fulfillment and testing report. Keep looking for cost saving opportunity including Value Engineering, Quotation Negotiation and Supply Chain Optimization. Doing risk management, change management and leading SWAT to quickly response on critical and unfavorable issues.Key Achievement: Packaging cost evaluation, $0.6 million saving in lifetime. Logistic cost evaluation (Manufactory to Region DC), $0.3 million saving in lifetime. Complete four feature enhancement activities to increase marketing competitiveness. Directly drive revenue forecast increase $1 million each year. Key milestones achieved in PDLC, product market intro will be Oct 1st 2016 with gross margin significantly greater than predecessor. -
Technical Marketing Eng Team Lead & Quality Product ManagerHewllet-Packard Mar 2014 - Dec 2015Shanghai Co-working with marketing, sales force and R&D to provide presales support fighting for big deal. Working with service team to define global level warranty strategy. As top global support line, training lower level support team and making sure the requests are well executed. As TME team lead, responsible for urgent and big impacted (over $100K or multiple products involved) customer escalations from world-wide. As TME team lead, responsible for team build, reporting and task allocation. As Quality Product Manager, working with cross functional team (Operations, R&D, Procurement team and regulatory& Environment team) to ensure product can be continue shipped and sold in each country. Monitoring monthly world-wide product repair & call data and initiating the project to improve the products. Responsible for all changes on 17 CPS products including proposal approval and follow up. Leading SWAT meeting to handle urgent issue on product line which may cause shipment hold.Key Achievement: Leading TME team with 5 members and testing team with 4 members to win $2 million`s deal in FY15. (India Gov Deal with Linux support – $500k, Costa Rica Gov election purchase – $200k, Jordan Army multi-pick issue fixing – $200k, Euro health company with Citrix support – $80k+$20k, China Mobile poor condition paper scanning – $100k and etc..) Leading team to win $1 million`s deal in FY 14 mainly from US gov purchase. Anti-fake project accomplished, saving $1 million in the first year and a half.
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Manufactory Project LeadS Oct 2012 - Apr 2014Shanghai Managing supplier to ensure HP requests are fulfilled, products are shipped according the forecast and own first round quotation review. Monitoring production line performance to ensure FPY is over goal and product can be shipped with no issue. Working with custom clearance team and planning team to ensure units can reach each region distribution center. Working internally with cross functional teams to collect the requests and pass to Supplier. Leading audit team and using HP QSA spec to do annual on-site audit. Supporting Environment Project Manager to do compliance certificate evaluation and application. Key Achievement: Managing the supplier in SG and successfully driving all issues and changes to help three products keep selling in the market. Leading the project to setup new GKU for current product to save the logistic cost.
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Software EngineerHewllet-Packard Feb 2012 - Sep 2012Shanghai Doing on-(production) line testing and debugging. Co-working with US Jedi lab team to fix the issues. Responsible for MRed solution package release and testing.Key Achievement: Jedi based scanner customized testing case design. Fixing all debugs to help solution works properly on production line.
Frequently Asked Questions about Jerry Ling
What company does Jerry Ling work for?
Jerry Ling works for Hewllet-Packard
What is Jerry Ling's role at the current company?
Jerry Ling's current role is R&D Program Manager.
What schools did Jerry Ling attend?
Jerry Ling attended 澳大利亚悉尼大学, 澳大利亚麦考瑞大学.
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