Jerry Mitchell Email & Phone Number

Strawberry Square, Harrisburg Pa

 I provide education to the public regarding the dangers of internet predators, cyber bullying, illegal drugs and prescription drugs, all information provided by the Pennsylvania Office of the Attorney General I work with our child predator unit, criminal investigations, and elder abuse unit – which includes a ride along – to gain hand-on experience in dealing with the nature of drug addicts and criminals so I can convey these experiences to audiences with accuracy and authenticity Present seminars on the dangers in the community, scams, cyber safety, anti-bullying, child predators, straw purchase of firearms, and other information gathered by the crime units within the OAG FBI background clearance Act 153 (PA State Department of Education) clearance Pennsylvania child abuse history clearance Work with recovering addicts partnered with our office to provide hands on experience when speaking to students, parents, and the medical community on the expanding dangers and addiction of illegal drugs and prescription pills. Dauphin County TRIAD member. TRIAD is a partnership among Law Enforcement Agencies, Fire Personnel, Senior Citizens (60+) and Community Members, which promotes elder quality of life through advocacy, assistance, education and training. Our education and outreach division stays currents with the latest apps and social media websites that are trending by having quarterly meeting dedicated to user shifts in social media trends  Expert with technology utilized to conduct presentations Expert with social media software setup applications

Travel throughout the state of Pennsylvania training department employeesPrepare and present technical training seminars to department employees in the usage of Word, Excel, and Access on three levels – Introduction, Intermediate, and AdvancedSaved the department $1.3 million over 13 years by creating in-house training materialWritten over a dozen instruction manuals for the department in the areas of Microsoft and Lotus NotesSpecialty training includes: Working with Mail Merge in Microsoft Word 2007/2010, Internet Research, Windows XP, and Tracking Changes in Microsoft Word 2007/2010Work with investigators from the Office of Special Investigations regarding customized statistical report chartsProvide office and bureau specific technical training as requested by department directors Coordinate with all department directors on training needs of their staff and CPE levelsCreate two-year training plan for all technical seminarsSet bureau policy for training laptops and usageCreate training manuals on an introduction, intermediate, and advanced levelResearch trends in identity theft and the impact it has on the current auditing system and department employees work materialExecutive Assistant to the Director PA Department of the Auditor General; Supervise special projectsAct as administrator for department SECA campaignAnalyze department employment statistics broken down by bureau and office and presented to the director to be reviewed by the Auditor GeneralTelecommunication Specialist PA Department of the Auditor General; Assist Network Administrator with emphasis on preparation and maintenance of the department’s network topology Acted as member of call-in support team providing assistance to over 800 end-usersHelped with set-up of primary communications center for the departmentAssisted in the configurations of Routers and set-up of Ethernet switches

Management Information Systems

Training Certification