Jerry Dismukes Email & Phone Number

* Created an Image process using integrated task sequence from MDT 2010 and OSD. Created a Win Install scripted build base image after manually installing Windows 7 Enterprise. Created make/model customizations in the MDT database. Created packages to install the base software for each model. Drivers and/or utilities that were make/model specific. Utilized USMT to backup user files and settings. Customized Windows PE to add extra functionality to the basic wim that comes with SCCM/OSD* Performed a Side-by-Side upgrade of SMS 2003 to SCCM 2007 R2. Migrated from using WSUS as the default patch management application to using SCCM’s Software Update Point (SUP) role. Moved 1 site boundary at a time from SMS to SCCM and then pushed the new client out to the machines. Help to create a process to remove stale machines from showing up in SCCM. Implemented OSD for future development and deployment cases. Changed the secondary sites to Branch Distribution Points.* Diagnosed Cluster Failover/Connectivity issues in a Hyper-V/SCVMM environment. Performed in place upgrades to Server 2008 Core to SP2 which resolved some of the issues, but not all. After some planning, performed a rolling upgrade to Server 2008. This involved moving all of the guest OS’s off one server, removing it from the cluster, Installing Server 2008 R2 from scratch and creating a new cluster. Performed a full upgrade with minimal downtime for the client.* Installed and customized SCE using a remote SQL server. Created customized tasks to perform instant tasks; such as, force update installation now vs. at a scheduled time. Created a script to remedy duplicate SUS Client ID’s due to the environments current ghosting process. Provided information on EMCO’s Remote Installation to provide the administration team with the ability to easily uninstall software from all machines currently connected to the network.

* Design and implementation of SMS Sp3 and SCCM SP1/R2 sites* OSD setup, configuration and deployment of Windows XP and Vista* Setup PXE Boot for use in OSD deployment* Deployment of SCCM/SMS Companion Power Management software* Design and Documentation of SCCM Security Role Hierarchy that allows for the break out of server and workstation based groups. This allows the teams to have full control over each of their teams clients without effecting the others environment * Design and implementation of Enterprise certificate authority and sub-certificate authorities to allow SCCM to be installed in native mode.

* Administered WSUS and SMS Servers consisting of a parent and primary child site of 1000+ clients* Desktop patch management using ITMU, MBSA, WSUS and SMS. WSUS was implemented as a virtual machine using ESX as a host environment.* VB Scripting and SMS MIF/MOF edits to pull non-standard SMS Data into the SMS database for management review* Created a VB script to pull all USB Device Id’s that have ever been plugged into a machine so that management could see which employees were using thumb drives or other portable equipment. This script is posted on the MyITForum and is/was fairly widely used by other members* Cross-Referenced WSUS and SMS Clients via Access DB query to ensure all systems report to both management points.* Implemented SMS Remote Web Tools website using IIS to allow helpdesk technicians the ability to push out software packages without having the SMS console on their machines* Administration of Symantec Ghost multicast server * Created and maintained desktop and laptop standard images using BDD 2.5 and 2007

* Managed a team of 5 technicians to support 500+ users* Responsible for testing and implementation of new desktop standards* Achieved McLeod USA’s Pinnacle Award given to the top 1 percent of a 10,000 employee company.* Replaced obsolete machines with current models* Installed, maintained, & was responsible for troubleshooting Windows NT 4.0 & 2000 workstations* Installed, configured, and tested internally developed applications: MS Office 97, Ms Office 2000, PC Anywhere, Remedy, Visio, Exceed, Adobe Acrobat, Norton Antivirus, ProComm & Various PDA Software.* Tested & configured VPN on dial-up networking on all Windows platforms via PPP and L2TP* Troubleshot LAN & WAN connectivity problems in offices in Houston, Dallas, Tulsa, & Cedar Rapids* Created & tested images for company-wide desktop platforms including specialized circuit management software* Was a member of Windows 2000 conversion team that planned and converted 80+ laptop computers from NT4.0 to 2000 in the Tulsa office in a two week timeframe.* Was a member of Windows 95 to Windows NT conversion team in The Woodlands office