Jerry Javier

Jerry Javier Email and Phone Number

Contact Strategist at T-Mobile via DISYS @ T-Mobile
bellevue, washington, united states
Jerry Javier's Location
Kent, Washington, United States, United States
Jerry Javier's Contact Details

Jerry Javier personal email

n/a

Jerry Javier phone numbers

About Jerry Javier

Experienced Senior Marketing Manager with a demonstrated history of working in the telecommunications industry. Skilled in Marketing Communications, Strategy, Sales, Customer Relationship Management (CRM), Team Building, and Management. Strong marketing professional graduated from University of Washington.

Jerry Javier's Current Company Details
T-Mobile

T-Mobile

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Contact Strategist at T-Mobile via DISYS
bellevue, washington, united states
Website:
tmobile.com
Employees:
77533
Jerry Javier Work Experience Details
  • T-Mobile
    Contact Strategist
    T-Mobile Apr 2019 - Present
    Bellevue, Washington
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  • At&T Mobility
    Senior Marketing Communications Manager
    At&T Mobility Jan 2016 - Mar 2019
    Redmond, Washington
    Entertainment Group, Customer Lifecycle Management· Owned quick turn communications requiring rapid response for emergency messaging, disaster campaigns, billing errors, and outages.· Optimized an existing process to quickly respond to executive level requests delivering communications within hours versus the standard 21 business day delivery.· Executed service and legally mandated communications to customer base including service impacts, product sunsets, and trigger campaigns via… Show more Entertainment Group, Customer Lifecycle Management· Owned quick turn communications requiring rapid response for emergency messaging, disaster campaigns, billing errors, and outages.· Optimized an existing process to quickly respond to executive level requests delivering communications within hours versus the standard 21 business day delivery.· Executed service and legally mandated communications to customer base including service impacts, product sunsets, and trigger campaigns via email, direct mail, and SMS.· Produced the CLM eNewsletter, a monthly email with multiple tiles supporting products, services, important information along with lifestyle content. Show less
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  • At&T Mobility
    Senior Marketing Manager
    At&T Mobility Aug 2012 - Jan 2016
    Redmond, Wa
    Digital & Broad Communications, Customer Lifecycle Management (CLM)· Coordinated “Drive Digital” initiatives/campaigns and represented the CLM team on Governance Council to ensure cross-functional team alignment.· Managed pCA (Personalized Course of Action) and NBA (Next Best Action) including Legacy NBA) offer engines.· Delivered customized offers to our customers, by analyzing existing services & availability of new services for each customer’s current and potential needs… Show more Digital & Broad Communications, Customer Lifecycle Management (CLM)· Coordinated “Drive Digital” initiatives/campaigns and represented the CLM team on Governance Council to ensure cross-functional team alignment.· Managed pCA (Personalized Course of Action) and NBA (Next Best Action) including Legacy NBA) offer engines.· Delivered customized offers to our customers, by analyzing existing services & availability of new services for each customer’s current and potential needs, providing upsell and cross sell offers tailored for our customers.· Maintained the CITIBANK relationship to invite customers to apply for CITIBANK credit cards. A large revenue marketing initiative yielding two Intellectual Property Achievement Awards. Show less
  • At&T Mobility
    Sales Management
    At&T Mobility Jul 1998 - Aug 2012
    Greater Seattle Area
    Hire, train, supervise, and promote employees on sales techniques, product & service knowledge, operations, and overall professional knowledge to ensure 100% customer satisfaction· Winner of 5 AT&T Summit Awards: AT&T’s yearly recognition to the top preforming 1%· Senior Manager: Responsible for 60 employees within 12 locations · Floating Sales Manager (Special Projects): Responsible for driving initiatives in the greater Puget Sound region· Flagship Sales Manager III:… Show more Hire, train, supervise, and promote employees on sales techniques, product & service knowledge, operations, and overall professional knowledge to ensure 100% customer satisfaction· Winner of 5 AT&T Summit Awards: AT&T’s yearly recognition to the top preforming 1%· Senior Manager: Responsible for 60 employees within 12 locations · Floating Sales Manager (Special Projects): Responsible for driving initiatives in the greater Puget Sound region· Flagship Sales Manager III: Responsible for 25 employees in a high producing location· Sales Manager III: Responsible for 20 employees in Company Owned Locations Show less
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Jerry Javier Skills

Wireless Customer Satisfaction Sales Operations Merchandising Retail Cold Calling Account Management Direct Sales Sales Sales Management Sales Process Inventory Management Customer Service Sales Presentations Team Building Selling Product Marketing Visual Merchandising Troubleshooting Training Project Management Telecommunications Customer Retention Customer Experience Management Marketing Mobile Devices Solution Selling B2b Cross Functional Team Leadership Salesforce.com Cellular Communications Product Management Strategic Partnerships Wireless Technologies Mobile Marketing Vendor Management Customer Relationship Management Strategic Planning Strategy Marketing Strategy Digital Marketing Program Management Microsoft Office Leadership Team Leadership Messaging Customer Lifecycle Management Email Sms

Jerry Javier Education Details

Frequently Asked Questions about Jerry Javier

What company does Jerry Javier work for?

Jerry Javier works for T-Mobile

What is Jerry Javier's role at the current company?

Jerry Javier's current role is Contact Strategist at T-Mobile via DISYS.

What is Jerry Javier's email address?

Jerry Javier's email address is gj****@****att.com

What is Jerry Javier's direct phone number?

Jerry Javier's direct phone number is +141549*****

What schools did Jerry Javier attend?

Jerry Javier attended University Of Washington, O'dea High School.

What skills is Jerry Javier known for?

Jerry Javier has skills like Wireless, Customer Satisfaction, Sales Operations, Merchandising, Retail, Cold Calling, Account Management, Direct Sales, Sales, Sales Management, Sales Process, Inventory Management.

Who are Jerry Javier's colleagues?

Jerry Javier's colleagues are Andre Aucoin, Barbara Jean Sanders, Walter Edwards, Maksym Siryy, Manish Kumar, Ola Olusegun, Muhammad Qureshi.

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