Jerry Massick Email & Phone Number

Aliso Viejo, Ca

Enhanced college-level Business and General Education courses by developing engaging and interactive SMART Board (Notebook) activities:• Created/edited PowerPoint files, created/modified graphics, and converted videos for importing into Notebook• Built interactive activities and assessments• Created, edited/updated syllabi, lesson plans, student handouts, and instructor keys

Project consisted of designing college-level courses to be delivered primarily within an instructor-led, in-classroom environment. Key tasks included:• Interfaced with subject matter experts, instructors, and textbook publishers to identify learning objectives aligned to specific learning outcomes, and meeting accreditation requirements.• Developed courseware: syllabus, lesson plans, engaging activities, assessments, handouts, grading rubrics, supplemental on-line system configuration, and technical requirements. • Developed learning activities that incorporated engaging learning technologies, such as SMART Boards, ‘Clicker-type’ devices, video, interactive e-Learning, web-based exercises, etc., and the associated graded activities, to meet the company’s course design model.

Managed & implemented a comprehensive learning & talent development program for up to 1100 global employees, channel partners, & customers.• Saved $1.2M per year by reducing off-site training via design & management of product training programs utilizing web conferencing & online content.• Reduced average learning time from several months to a few weeks by developing a new-hire training curriculum for remote design center employees to align them with best practices & knowledge of processes, procedures, & tools.• Developed & launched timely training programs for business unit & operations teams, focused on their specific processes & procedures, which contributed to both teams passing ISO 9001 requirements in their first audit.• Managed third party learning vendor contracts; negotiated an enhancement project down by 25% of original proposal cost.• Improved quality of sales training program by coaching internal subject matter experts on content development & presentation skills.

• Configured, maintained, & administrated a learning management system (LMS) for managing hundreds of internal & third-party vendor training materials & tracking learning activity, enabling employees immediate access to training materials, minimizing time away from work & avoiding travel costs.• Deployed an e-Learning capability resulting in improved employee product & technology knowledge. - Fulfilled compliance requirements for ISO 9001/14001, Sarbanes-Oxley, & HR/Legal-based topics.• Established common management skill set across business units & support organizations through development & launch of a comprehensive technical management & leadership training program.• Increased communication between the sales & marketing teams, by facilitating web-based product training sessions & placing recorded sessions on the LMS.• Trained employees on the LMS Administration tool resulting in greater accuracy of assigned training, allowing tracking & reporting at the department level.

Supported sales training programs for five business units with products in broadband networking, wireless, and imaging.• Developed, deployed, & maintained an online self-directed product training program for sales & channel partner teams utilizing on-line streaming video technologies, allowing OnDemand web access to training materials.• Managed team of four employees & the processes for over fifteen world-wide sales & applications engineering training seminars, meeting all critical pre- & post-production deadlines for training binders, lab books, & product training CD-ROMs.• Saved $1.8M per year by reducing need for sales meetings & associated travel by developing & deploying a worldwide distance learning program.• Interviewed prospective temporary employees for the presentation development team, & recommended top candidates to other positions, of which five were hired to fulltime positions.

Sales Training Department:• Supported Technical and Non-Technical Sales meetings - Produced presentations, presentation graphics, training binder art, and managed binder production.• Developed multimedia presentations for training and trade show purposes.• Developed/programmed/produced interactive CD-ROMs of training materials.• Configured laptop PCs with communications software for distribution to our internal technical sales team members.

Worked within a state-funded, technology-based employee re-training program• Managed Mac-based computer lab/classroom - Setup computer hardware and installed/updated applications - Setup and maintained lab network and back-up process• Trained students on multimedia production software - Photoshop, Director, Premiere, Audio editing tools, and others• Maintained attendance and learning records

Worked as a Sales Associate in the Keyboard Department at the Santa Ana location.

Certificate Program, Technical Management Program

Customized program: Exceptional Leadership of People; Management Processes & Leadership Skills; Leadership Styles; Coaching; Creative.

Certificate, Electronic Music Synthesis

Ba, Applied Mathematics

Activities and Societies: Big Brother--ADPiAlso, earned a Minor in Computer Science

Aa, General Ed, Mathematics, Computer Science, Sports, Music

Activities and Societies: Gaucho Football

Education record