Gerald Schiffer Email & Phone Number

New York, New York, United States

New York, New York, United States

Orlando, Florida, United States

Effectively manage all aspects of restaurant operation including P&L, food, inventory and labor.Actively train and develop new and current employees.Ensure that customers have an excellent experience on every visit.

Greater New York City Area

Effectively manage multiple locations.Oversee, develop and coach staff of as many as 22 employees and 3 assistant managers.Assist in overseeing all rentals, catering, and staffing of special events at my location.Manage inventory of food and paper products to ensure minimal waste.Find opportunity to increase sales through expanded marketing and in store promotions.

Greater New York City Area

Effectively manage inventory, cost of sales, labor, and waste while being mindful of budgetary constraints.Adjust product selection to increase sales based on consumer needs and profit margin.Assist in interviews and hiring of new employees for all New York area café’s and stores.Coach, develop, and manage a café staff of up to 10 employees as well as assist with coaching staff at other New York area café’s.

Hub Control Center Manager – Detroit Metropolitan AirportOversee major hub operation, including 200 flights and 125 employees per shift.Ensure clear communications between all parties including FAA, flight crew and airline personnel.Track performance numbers and provide summaries as requested via meetings and conference calls.Ground Operations Supervisor and Instructor – Detroit Metropolitan Airport and East RegionManage staff of up to 40 Customer Service Agents, Customer Service Trainers and Coordinators.Design, write and distribute customer service newsletter.Conduct all training classes.