Jerry Wheelock

Jerry Wheelock Email and Phone Number

SalesForce.com implementation Lead at BEST Corp. - Hospitality Training Center @ BEST Corp. Hospitality Training Center
medford, massachusetts, united states
Jerry Wheelock's Location
Suffolk County, Massachusetts, United States, United States
Jerry Wheelock's Contact Details

Jerry Wheelock personal email

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Jerry Wheelock phone numbers

About Jerry Wheelock

I am currently leading a multi-year SalesForce.com implementation project at a non-profit in Boston that trains immigrant hotel workers. I support management and staff with reports on student progress and metrics for our funders. For something completely different, I help to build stage sets at Wheelock Family Theatre.In my past roles at Fidelity Investments I provided engineering and technology consulting to individuals, business units, and senior business leaders backed by excellent oral and written communication capabilities.

Jerry Wheelock's Current Company Details
BEST Corp. Hospitality Training Center

Best Corp. Hospitality Training Center

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SalesForce.com implementation Lead at BEST Corp. - Hospitality Training Center
medford, massachusetts, united states
Website:
besthtc.org
Employees:
29
Jerry Wheelock Work Experience Details
  • Best Corp. Hospitality Training Center
    Salesforce.Com Implementation Lead
    Best Corp. Hospitality Training Center Feb 2013 - Present
    Greater Boston Area
    Currently working with the non-profit BEST Corp to fully integrate SalesForce into current business processes for workforce training of immigrant hospitality workers. I work with senior management to provide data on funder questions on program metrics, demographics and underserved regions. I use Excel 2016 pivot tables extensively to further refine SalesForce reports to meet funder and internal needs.Implementation project work included: • preparing RFP and requirements to select consultant for initial Salesforce launch• extensive scrubbing and data preparation from FileMaker 12 Pro for import into SalesForce• defining and creating custom reports, objects to meet funder report needs• training individual staff for data input and reporting• working with consultant to refine and enhance their SalesForce classroom management add-in• performing mass updates using Excel and Bulk Data Loader
  • Independent Projects
    Pro Bono Technical Assistance To Non-Profits
    Independent Projects Jan 2013 - Present
    Greater Boston Area
    Providing pro bono assistance to non-profits for projects such as database conversion for contacts and donors, Office 2003-2013 training.Prior engagements and activities:• Provided Excel 2010 training and guidance on creating standardized templates for A Higher Ground in Roxbury, MA• Converted database of non-profit client and account information to Saleforce.com for Executive Service Corps of New England, Boston, MA (ESCNE)• Acquired 15 desktops and Office 2010 suite packages for St. Mary of the Assumption School, Brookline, MA• Trained staff on Office 2011 for MAC and to convert data between two ticket and donor tracking systems for Actors’ Shakespeare Project, Somerville, MA
  • Fidelity Investments
    Principal Systems Engineer
    Fidelity Investments Jun 1998 - Dec 2012
    Greater Boston Area
    • Team Lead for implementing SCCM 2007 Software Updates infrastructure to replace Altiris Patch Management solution. Worked closely with India Engineering team over six months to meet project schedule on-time for production readiness.• Technical Lead for design and deployment of customized Office installation packages for all suites. Worked with local and international business units to adapt settings to legacy applications• Managed early adoption program for Office 2007 and upgrades across suites• Led Microsoft engagement to scan 47 million network-based Office files for Office 2010 compatibility issues using Office Planning Migration Manager (OMPM) toolset.• Acted as consultant to global remediation team and Corporate Security group to diagnose patch and application installation issues. Created custom logging and repair tools to capture installation information and proactively repair system issues.• Introduced new application packaging technologies and processes to 30+ Desktop engineers in US and India for XP and Windows 7. Selected to travel to India for three weeks to train new engineers. • Developed and documented design specifications and process flows as part of a cross-functional team for a work-flow management tool to guide packaging efforts through design, certification, and production steps. • Volunteered as Mentor in Fidelity program for technology associates.
  • Corporate Software
    Consultant To Fidelity Investments
    Corporate Software 1996 - 1998
    Norwood, Ma
    Designed innovative solutions to configure training room machines to provide training in Office and several Microsoft OS’s. • Introduced Ghost Multicast process to reimage 80 remote machines in seven nation-wide locations.• Developed tools and processes to create standardized training environment for instructors to quickly prepare machines for multiple course offerings
  • Stream International
    Technical Support Specialist
    Stream International 1995 - 1996
    Westwood, Ma
    Provided outsourced technical support for major corporations including primary contact for Fidelity Investments. Products included Word, Excel, Access, PowerPoint, MS Mail
  • Morgan Memorial Goodwill Industries
    Director Of Management Information Services
    Morgan Memorial Goodwill Industries 1984 - 1995
    Boston, Ma
    • Coordinated gathering and reporting on budgets and current financial and sales information to CFO and senior management using databases and spreadsheets for $18M social services agency.• Designed data conversion tools for PC to mainframe G/L reporting• Initiated and directed conversion of manual systems to computerized EEO and Personnel databases for Federal and State contracts compliance, Affirmative Action reporting• Designed custom payroll system for sheltered workshop employees to replace manual system.• Installed computer network, server, and phone systems. Purchased PCs and trained staff and physically challenged clients in spreadsheet and custom software usage.• Created daily sales vs. budget tracking system for 20 stores
  • Morgan Memorial Goodwill Industries
    Job Modification Specialist
    Morgan Memorial Goodwill Industries 1982 - 1984
    Boston, Ma
    Created and built adaptive equipment for Contracts area using job analysis and work simplification principles. Dramatically Increased client productivity for customers such as Teradyne processing over 100,000 electronic components a week.

Jerry Wheelock Skills

Windows 7 User Acceptance Testing Sccm System Deployment Security Enterprise Software Disaster Recovery It Strategy Sdlc Databases Access Office 2010 Technical Support Microsoft Exchange Vendor Management Enterprise Architecture Wise Packaging Studio Security Patch Management Visio Organized Multi Tasker Requirements Analysis Networking Altiris Software Installation Sharepoint Infrastructure Active Directory Data Center Iis Resourceful Problem Solving Virtualization Vmware Agile Methodologies Cross Functional Team Leadership Windows Server Servers Analysis Leadership It Operations Software Documentation Information Technology Unix Requirements Gathering Release Management Dns System Administration Information Security

Jerry Wheelock Education Details

Frequently Asked Questions about Jerry Wheelock

What company does Jerry Wheelock work for?

Jerry Wheelock works for Best Corp. Hospitality Training Center

What is Jerry Wheelock's role at the current company?

Jerry Wheelock's current role is SalesForce.com implementation Lead at BEST Corp. - Hospitality Training Center.

What is Jerry Wheelock's email address?

Jerry Wheelock's email address is je****@****fmr.com

What is Jerry Wheelock's direct phone number?

Jerry Wheelock's direct phone number is +161739*****

What schools did Jerry Wheelock attend?

Jerry Wheelock attended Bentley University, University Of Wisconsin-Stout, Williams College.

What are some of Jerry Wheelock's interests?

Jerry Wheelock has interest in Russian And Kazakhstan Culture, Musicals And Opera, Serviços Sociais, Musicials And Opera, Overseas Travel, Woodworking.

What skills is Jerry Wheelock known for?

Jerry Wheelock has skills like Windows 7, User Acceptance Testing, Sccm, System Deployment, Security, Enterprise Software, Disaster Recovery, It Strategy, Sdlc, Databases, Access, Office 2010.

Who are Jerry Wheelock's colleagues?

Jerry Wheelock's colleagues are Venu Venu, Jake Rubenstein, Maria Perez, George Sturges, Youvraj Seeam, Hillary Nguyen, Haley Potter.

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