Jervais Choo Email & Phone Number

Singapore

Head of Innovation Programme office, driving business transformation efforts through digitalisation, organisational design and change management.Specialise in creative solutioning applying design thinking and customer-centric methodologies to identify, evaluate and incubate innovative solutions from an ever-growing portfolio of projects which includes digital concierge/AI-chatbot solutions for museum experiences, Autonomous robotics/IoT, AR/VR/MR solutions, Robotic Process Automation… Show more Head of Innovation Programme office, driving business transformation efforts through digitalisation, organisational design and change management.Specialise in creative solutioning applying design thinking and customer-centric methodologies to identify, evaluate and incubate innovative solutions from an ever-growing portfolio of projects which includes digital concierge/AI-chatbot solutions for museum experiences, Autonomous robotics/IoT, AR/VR/MR solutions, Robotic Process Automation, explorations in virtual environments. Show less

Founded the DigiMuse programme, an initiative aimed at building a vibrant cultural sector that is invested in digital innovation. DigiMuse seeks to engage with the wider digital-technology industry to encourage creative experimentation in cultural spaces. The programme invites artists, technologists and culture professionals to co-create digital projects, and provide considered interventions aimed at showcasing the possibilities of integrating culture and technology.

Responsible for Strategy and Development, driving key projects and initiatives in the areas of exhibitions development and special projects, taking the lead of digital transformation and content marketing, as well as strategic partnerships for the National Museum of Singapore.Concurrently Head of Exhibitions, Marketing, Operations, Partnerships and Business Development.

Planning, management and execution of large-scale signature local and international festivals (Singapore HeritageFest & Singapore Night Festival).Creative Place-making for the Bras Basah Bugis Arts and Heritage District.

Singapore

Responsible for the Heritage Industry Incentive Programme (HI2P) which encourages the development of new and innovative heritage inspired products and services. It seeks to seed new museum and heritage ventures, and assist private museums in upgrading their galleries and programmes.

Singapore

Primarily responsible for Changi Airport Terminal 2 & Seletar Airport operations. Responsibilities include oversight of terminal ground operations management team, performance and efficiency standards, customer service management, estate and facilities management, and projects.Led policy, planning and business development efforts for Seletar Airport in support of the broader Seletar Aerospace Park and private aviation sector development initiatives.

Singapore

Airport Operations Policy, Planning and DevelopmentSupported the organisational restructuring towards greater efficiency and effectiveness, business continuity planning and management to minimise service disruption in the midst of crisis.Developed Service Regulation model in lieu of corporatisation of Changi Airport, as well as organisational transition management for both Changi & Seletar airports.

Head, Policy and ResearchStaff Officer, C4 Systems Branch, Air Plans DepartmentAir Defence Operations commander

Master Of Business Administration - Mba, Business Administration And Management, General, Distinction

Bachelor Of Social Science (Honours), Political Science & English Literature

Activities and Societies: University Scholars Programme Full Colours Award (Rugby)

Graduate Diploma, Training And Development