Jerwin Borlongan Email & Phone Number

Valenzuela, Ncr, Ph

Philippines

Philippines

Ncr - National Capital Region, Philippines

• Perform second level Hardware and Software Troubleshooting, Diagnostic and resolution of desktop, Server, Laptop, Printers and other peripherals.• Provide IT Support for client's new employees and tranche.• Set-up desktop computer and phones.• Provide first level support in the transition phase prior to into live operation (BAU).• Handle migration of Avaya from Telecommute to Road Warriror.• Install and Troubleshoot Operating System and Application on pc.• Create and… Show more • Perform second level Hardware and Software Troubleshooting, Diagnostic and resolution of desktop, Server, Laptop, Printers and other peripherals.• Provide IT Support for client's new employees and tranche.• Set-up desktop computer and phones.• Provide first level support in the transition phase prior to into live operation (BAU).• Handle migration of Avaya from Telecommute to Road Warriror.• Install and Troubleshoot Operating System and Application on pc.• Create and manage user credentials in active directory.• Lead team by assigning task and responsibilities.• IT Support on Systems and Network for client’s (ANZ bank) user.• Prepare all IT related needs for on-boarding employees such as desktops, laptops, applications etc.• Create and manage user accounts, deploy application in Active Directory and MS Exchange.• Create and manage phone accounts in Call Manager (CUCM).• Exchange Tasks: Mailbox Creation, Updating of GAL Entries, and Generic Mailbox Creation. Show less

• Handle ITAM inventory of all assets in the hub.• Processing of all assets to the vendor.• Lead and manage all seat optimisation requested by the business.• Provide Hardware support for clients.• Installation, Configuration and troubleshooting of applications and software(MS Office, Open Office, Lotus Notes, Intranet Sites, Business Object, Antivirus, etc.)• Responsible in releasing the asset to its respective individual custodian or department accountable in using and… Show more • Handle ITAM inventory of all assets in the hub.• Processing of all assets to the vendor.• Lead and manage all seat optimisation requested by the business.• Provide Hardware support for clients.• Installation, Configuration and troubleshooting of applications and software(MS Office, Open Office, Lotus Notes, Intranet Sites, Business Object, Antivirus, etc.)• Responsible in releasing the asset to its respective individual custodian or department accountable in using and taking care of the item in accordance with the company’s policy and procedure.• Accountable in generating reports fir the reconciliation of Assets from the Asset Manager System to the Oracle System.• Conduct a Quarterly Physical inventory of both sites of Australia New Zealand Bank.• Prepare PEZA documents for processing such as FIFO.• Maintain the Fixed Asset Inventory Software.• Responsible in receiving the assets purchased by the company• In charge of accurate recording the necessary details in the Fix Asset Manager System and properly tagging of 2D barcode labels to all fixed assets purchased by the company in an efficient and timely manner. Show less

• POS Server/Terminal Opening and Closing• Provide support coverage for users.• Assists and Train new hired IT staffs.• Configure and Complete all requests for add, moves and changes on network systems.• Configure and maintain Windows 2008 Server, File and Data Server.• Administration of Wincor TPLINUX• Administration of SQL Server 2000 and SQL Express 2008• Administration of Active Directory• Administration of Domain sever (Windows Server 2008 R2) DNS… Show more • POS Server/Terminal Opening and Closing• Provide support coverage for users.• Assists and Train new hired IT staffs.• Configure and Complete all requests for add, moves and changes on network systems.• Configure and maintain Windows 2008 Server, File and Data Server.• Administration of Wincor TPLINUX• Administration of SQL Server 2000 and SQL Express 2008• Administration of Active Directory• Administration of Domain sever (Windows Server 2008 R2) DNS Server• Cash Registers (IBM 722), IBM Think Centre and Weighing scale (Bizerba) Maintenance• Network Configuration (LAN / WAN)• Monitoring of POS in case of Run-time Errors.• Support on annual inventory counts.• Setup & Support New Puregold Branch Technical Needs.• Responsible for installation, setup and maintenance of hardware, software and network infrastructure.• Biometrics database maintenance and configuration.• Basic troubleshooting in CCTV.• POS (Point of Sale) Migration• FTP Configuration and maintenance• Administration of Merchandising Management System (AS400) Support• Maintain weekly and monthly backups.• Process Sales Report• Analyze System errors and corrupted Transactions• Processing and Monitoring Store Sales Transactions• Create, maintain and report on the overall network health.• Diagnose and report all problems and outages to our network infrastructure.• Maintain all cross connect path panels making sure that all cables and wiring blocks are numbered and can be easily identified. Show less