Joshua Erwin Email & Phone Number

Rochester, MN, US

Rochester, Minnesota, United States

EL/ML Department ChairFamily Engagement Liaison

Rochester, Minnesota, United States

Rochester, Minnesota Area

Responsible for ensuring the best client experience possible at Geek Squad.Lead District 1 in client satisfaction (NPS) in January, June and July 2020.Responsible for hiring, developing and supervising a team of 12 Agents.Trained the Geek Squad to sell Total Tech Support Memberships to help the store reach its goal.Responsible for writing an effective.

Rochester, Minnesota Area

Men's Sport Shoe's sales grew every month from June 2018 to September 2019.I was in the Top 15 for personal shoe sales every month from June 2018 to September 2019, and finished 1st in the company 4 times.Men's Sport Shoe's was rated "One of the Best" in the company (top 2-3 stores) twice.

Rochester, Minnesota Area

Won Achievers contest Q4 FY18 (San Antonio, TX)Created the best customer experience in District 506 with a 91% Net Promoter Score.Perfect score on employee job satisfaction survey (evoice) in 2017 and 2018.Recruited, hired and trained the best talent available.Fostered a collaborative working environment that is welcoming to all customers and.

Rochester, Minnesota Area

Provide world-class customer service while building lasting relationships with customers.Train part time staff on product knowledge and elements of professional salesmanship.Run and analyze “trash and ash” sell through reports to develop a clearance plan and execute profitable cut to moves.Run and analyze “gas pedal” sell through reports and place reorders.

Rochester, Minnesota Area

Process and mail monthly interest checks and account statements.Reconcile the regional checking accounts for each branch.Identify delinquent accounts and assign them to the proper collector.Maintain the General Ledger by balancing and executing necessary correcting entries.Backup the company’s systems nightly, and complete the daily audit.Run reports to.

Rochester, Minnesota Area

Develop a relationship with patients to foster a welcoming atmosphere.Collect payments and complete necessary patient paperwork.Maintain the schedule and manage patient appointments.Create and maintain spreadsheets to track massage earnings.Reconcile weekly collections numbers and prepare bank deposit.Prepare and process weekly payroll.Troubleshoot any.

Davenport, Iowa Area

Provide world-class customer service while building lasting relationships with customers.Create an exciting shopping and working environment. Motivate and inspire employees.Recruit and hire employees from an extensively developed talent pool.Train and coach employees in all aspects of their job and continuously provide feedback to prepare them for the next.

Rochester, Minnesota Area

Provide world-class customer service while building lasting relationships with customers.Create an exciting shopping and working environment. Motivate and inspire employees.Recruit and hire employees from an extensively developed talent pool.Train and coach employees in all aspects of their job and continuously provide feedback to prepare them for the next.

Rochester, Minnesota Area

Run a profitable store and create growth through constant innovation.Recruit and hire employees from an extensively developed talent pool.Train and coach employees in all aspects of their job and continuously provide feedback to prepare them for the next step in their career.Provide world-class customer service while building lasting relationships with.

Rochester, Minnesota Area

Implemented LEAN processes throughout the department to increase efficiency.Recruited, coached and trained several award-winning employees.Sought out and executed sales responsibilities in addition to assigned duties.Department ranked 1st in the company in Online Order Acknowledgement Time.Served on store Viewpoint committee and coordinated volunteer.

Rochester, Minnesota Area

Participated in an innovative project to link connection permits to a digital map.Worked with FEMA to secure funding to rebuild the community from flooding in 2008.

Rochester, Minnesota Area

Instituted new organizational guidelines that greatly increased warehouse storage.Improved efficiency of the truck team by all major measures.Frequently assisted Electronics Department with sales.

Master'S Degree, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Bachelor Of Science, Accounting

Associate Of Arts, Liberal Arts