Jes Vargas Email & Phone Number

Ashland City, TN, US

Ashland City, Tennessee, United States

Analyze clients current claims process and implement strategic changes to streamline and improve efficiency.

Ashland City, Tennessee, United States

Ashland City, Tennessee, United States

Nashville, Tennessee, United States

Custom Merch

Remote

• Launched TPA Initiative Assessments for: Correspondence Standardization, Communications Management System, and Testing Automation
• Performs functional demos to prospective clients, acting as a Business SME
• Coordinates with existing Client Stakeholders to document & deliver enhancements to ecosystem, utilizing change management framework
• Pioneered program to use analytics to evaluate trends in Operational Risk, Quality and Complaints
• Manages Operational Due Diligence and Assessments for Implementation projects
• Owns operational training, documentation, and user acceptance testing processes for new implementations and existing BAU clients

• Managed Due Diligence & Gap analysis for TPA Implementations, responsible for building positive working relationships with clients
• Became an expert in ecosystem, aiding in development initiatives.
• Oversaw User Acceptance Testing program for all active implementations, as well as training and documentation programswhich involved coordinating internally, with clients, & vendor partners.

Greater Nashville Area, TN

• Conducted gap analysis and gathered requirements for Death Claims, Disability Claims, and Asset Allocation functions; collaborated with developers on Design and Testing.
• Ensured positive working relationship with client stakeholders; including but not limited to on-going program governance and stakeholder reviews.
• Delivered the CSR Portal application, overseeing its development and enhancements as product owner

Nashville, Tennessee

• Served as a liaison between the team and the client, maintaining a positive working relationship.
• Managed development & implementation of new Quality Review program.

Assignment At Prudential Financial

• Demonstrated exceptional autonomy and self-direction as a Senior Claims Examiner, consistently delivering high-quality work while operating with minimal supervision.

When I was a residential mentor for the ACT 101 program, I lived with 18 students who were entering Arcadia University in the fall semester. These students were taking classes to get a head start on their education. I, along with another former apartment assistant, planned programs, oversaw activities of the students, as well as ensured their safety and.

Implemented policies and new strategies for improving the upper classmen housing experienceCo- Planned and implemented learning opportunities and training for staff of 14 Resident Assistants along with my supervisor Performed regular office hours, organizational and administrative duties, as well as Resident Assistant responsibilities Prepared weekly team.

Various Administrative tasks as assigned

2006, Spring 2007, Spring 2008 Supervised and directed 30 student-residents of a single-sex, first year residence hallImplemented teambuilding activities to enhance community among residentsAdministered room inspections each semesterApartment Assistant Fall 2007Co-Supervised and directed an apartment complex of 40-60 residents studentPlanned programs for.

Bachelor Of Fine Arts, Painting

Activities and Societies: Residence Life, Student Government: VP of class of 2009, Future Leaders in Student Affairs, Peer Mentor.

High School Diploma